We have an exciting opportunity in property managment for a highly skilled and motivated Customer Success Specialist! If you are a customer service professional who thrives in a fast-paced environment and is passionate about optimizing client experiences and elevating customer relationships, then we have the position for you. We are searching for an amicable bilingual customer service representative who is fluent in both English and Spanish. The bilingual customer service representative's duties include tending to inquiries and feedback from clients.Addressing queries, complaints, and recommendations furnished by customers.Redirecting customers to the pertinent department, if needed.Providing customers with details of the leasing process and answering questions about propertiesAssist with processing paperwork with clientsMonitoring call and mail histories to ensure that all customers have been assisted.