Company in Melbourne is looking for an Operations Manager. Responsibilities of the Operations Manager include but are not limited to the following:• Build short and long-term goals for the company in partnership with leadership • Lead daily/weekly meetings with Department Managers and Service Teams to drive performance. • Identify and establish the use of KPI’s to track performance. • Manage the utilization of materials, and manpower to optimize profitability. • Implement Quality Control standards and procedures for Installation/Repair Activities • Ensure Compliance with Safety and Regulatory Standards and Regulations • Partner with Service Teams on problem-solving activities • Implement processes and metrics for all aspects of sales process – lead generation, lead qualification, consultative sales process, pipeline/CRM management, deal closing • Manage Budget and Forecasting process to achieve revenue and profitability goals • Implement and Track Key Performance Indicators in adherence to budget • Lead, mentor and develop diverse team of technicians, support staff and managers • Utilize quarterly and annual review process to develop team • Address customer concerns, feedback, and inquiries promptly to uphold the company's reputation for excellence. • Ensure timely procurement of materials and equipment at competitive prices. • Implement referred Vendor program • Implement and enforce safety protocols to maintain a safeFor immediate consideration regarding the Operations Manager position, please send your resume to Charlotte Ford - Recruiting Manager. ***You can message me on LinkedIn ( Charlotte Ford ) to send me your resume directly. My email is also located on LinkedIn. You can also call 407-284-3495.