We are offering an opportunity for a Copy Clerk to join our team based in Menlo Park, California. The role entails providing back-office services, including reprographics copy and mail services, in both physical and digital environments. You will also support services in hospitality facilities, audio/visual reception, and other service lines as needed.Responsibilities• Add value by providing back office services to our clients and teams.• Handle reprographics copy and mail services in both physical and digital settings.• Support services in hospitality facilities and audio/visual reception when required.• Ensure proper filling out of job tickets before commencing work.• Perform work in accordance with established procedures.• Communicate effectively with supervisors or clients on job or deadline issues.• Meet contracted deadlines for accepting, completing, and delivering all work.• Troubleshoot basic equipment problems and place service calls when needed.• Prioritize workflow and perform Quality Assurance on your work and that of others.• Load machines with various paper and toner supplies.• Adhere to company policies and use equipment and supplies in a cost-efficient manner.• Handle sensitive and/or confidential documents and information with discretion.• Interact with clients in person, over the phone, or electronically.• Exhibit good problem-solving skills with the ability to escalate problems to a supervisory level when necessary.• Operate effectively in a fast-paced environment, working well in a team and interacting effectively with multi-functional and diverse backgrounds.• Display self-motivation with a positive, can-do attitude.• Demonstrate strong customer service skills to create, maintain, and enhance customer relationships.• Maintain good written and verbal communication skills, including professional telephone and email etiquette.• Show attention to detail with good organizational skills.• Make independent decisions that conform to business needs and policy.