Job Description

Job Description

A client company is on the lookout through Robert Half for a charismatic and detail-oriented Medical Receptionist. Be the director of first impressions in this Medical Receptionist role, providing customer service over the phone and in-person.

The ideal candidate for this Medical Receptionist position is a self-starter who finds value working in a fast-paced and dynamic environment while providing support and solutions to patients, healthcare professionals, insurance providers, etc.

This short-term contract / temporary employment opportunity is based in the Bridgeport, Connecticut area.

How you will make an impact

• Responsible for insurance verifications with health insurance organizations
• Providing administrative assistance to patients
• Efficiently corresponding to telephone calls and directing inquiries in a detail-oriented and effective manner
• Acting as a liaison with patients and providers in a compassionate and kind manner
• Providing support in the management of patient medical records
• Ensuring the waiting and reception areas are kept neat and clean; reporting on any damage
• Making appointments, collecting co-pays, and providing receipt of money in accordance with established procedures
• Referring patients and visitors, in person or on the telephone; answering or referring inquiries
• Delegating various files and providing general office duties, e.g. data entry, faxing, scanning, etc.- 2 years of experience as a Medical Receptionist
• Solid understanding of Epic Software
• Strong familiarity with Receptionist Duties
• Booking Appointments experience highly desired
• Command of Basic Medical Terminology
• Well-founded grasp of Follow-up Appointments
• General familiarity with Patient Appointments
• Practical knowledge of Patients Appointments
• Foundational knowledge in Insurance Verifications
• Proven knowledge of Confirm Appointments
• Quality experience with customer service
• You can succeed in this position if you have experience with insurance billing and an electronic medical record system, as well as social media platforms
• 1 or more years of experience handling multi-line phone systems
• High School Diploma required, A.S. Degree in healthcare / related field preferred
• Ability to multitask efficiently and prioritize work
• Proficiency with multi-line phone systems required
• General grasp of medical terminology
7 hours ago