Robert Half is looking for an intake coordinator for a leading healthcare provider dedicated to delivering exceptional patient care and ensuring a seamless experience from the moment patients contact us. We are seeking a detail-oriented and compassionate Intake Coordinator to join our team. This vital role involves contacting patients to gather essential medical history and insurance information prior to their appointments, contributing to efficient and high-quality care.Job Summary:The Intake Coordinator is responsible for conducting initial patient interviews over the phone to collect comprehensive patient history and insurance details. By efficiently gathering this crucial information, the Intake Coordinator ensures that our healthcare providers have the necessary information to provide optimal care and that patients have a smooth experience during their visit.Key Responsibilities:Patient Interview: Initiate contact with patients via phone to conduct interviews aimed at gathering relevant medical history, current health status, and insurance information.Verification: Verify and accurately record patient insurance details, including policy numbers, coverage, and billing information.Confidentiality: Handle patient data with the utmost confidentiality and adhere to all HIPAA regulations.Documentation: Enter and maintain patient information accurately and comprehensively in the electronic medical records (EMR) system.Communication: Collaborate effectively with patients, physicians, and other healthcare professionals to ensure accurate and complete information collection.Problem Solving: Address any patient inquiries or concerns regarding the intake process and escalate complex issues to the appropriate department.Scheduling: Coordinate patient appointments and communicate relevant details, including date, time, and location, ensuring patients are well-prepared for their visits.Compliance: Stay up-to-date with insurance regulations and ensure that the organization complies with all legal and ethical standards.Team Collaboration: Work closely with administrative staff, nurses, and providers to facilitate a seamless patient intake process.Quality Assurance: Participate in quality assurance initiatives to improve the efficiency and accuracy of the intake process.