You're the perfect candidate for this job if you excel at coming up with creative solutions to technical issues. Robert Half is seeking a Help Desk Analyst to accommodate field users in an ever-changing, active environment. Candidates with strong problem-solving skills and a passion for making effective change within an organization will be the best fit for this Help Desk Analyst position. This Help Desk Analyst role is based in the New York, New York area and is a long-term contract / temporary opportunity.Your responsibilities- Independently investigate and implement solutions to technical issues - Troubleshoot recurring technical issues and suggest solutions to address the root of the problems- Reply and follow up on technical help tickets submitted via phone, email, and walk-ups- Deliver IT support for operating systems, productivity software, and a variety of other applications used internally