We are seeking a friendly and professional Receptionist / Front Desk Receptionist to be the first point of contact for our organization. The ideal candidate will have excellent communication skills, a positive attitude, and the ability to multitask effectively in a fast-paced environment. This role is essential in providing exceptional customer service to visitors, clients, and staff, and ensuring the smooth operation of the front desk area. Responsibilities:Greeting and Welcoming:Warmly greet visitors, clients, and staff as they arrive at the office.Provide excellent customer service by answering questions, providing directions, and assisting with inquiries.Maintain a professional and welcoming demeanor at all times, representing the organization in a positive light.Answering and Directing Calls:Handle incoming calls on a multi-line telephone system, routing them to the appropriate departments or individuals.Take messages accurately and relay them promptly to the intended recipients.Provide basic information about the organization, its services, and office hours to callers.Managing Reception Area:Keep the reception area clean, organized, and presentable at all times.Monitor visitor access and issue visitor badges as needed.Manage incoming and outgoing mail, packages, and deliveries, distributing them to the appropriate recipients.Administrative Support:Assist with administrative tasks such as typing, filing, photocopying, and faxing.Schedule appointments and meetings and maintain calendars for staff as requested.Assist with special projects, events, and other tasks as needed.Security and Safety:Monitor security cameras and ensure the safety and security of the premises.Follow security procedures and protocols to maintain a safe environment for employees and visitors.Respond to emergencies or incidents appropriately, following established procedures.