Description
Robert Half is looking for a talented Desktop Support Technician who is able to communicate complex technical information to non-technical users in an easily understandable and concise format for a company in the Machinery Manufacturing industry. Problem solvers who enjoy working in a challenging and positive environment may do well in this Desktop Support Technician position. Located in the Verona, Virginia, area, this Desktop Support Analyst role is long-term contract / temporary to hire in nature.
Your responsibilities in this role
- Keep up, explore, and fix computer systems, hardware, printers, and computer peripherals
- Match hardware repairs with the appropriate vendors
- Communicate regularly and effectively with ticket submitters
- Develop records of daily data communication transactions, issues and remedial actions taken or installation activities
- Administer computer desktop support in accordance with established policies and procedures
- Offer support on a variety of computer hardware and software issues by identifying, researching, and resolving technical problems
- Settle computer problems, and offer suggestions on appropriate action/solutions
Requirements
- Solid understanding of Network Administration
- Ability to quickly write reports, business correspondence, user instructions, and procedure manuals
- 3 years of desktop support or other related experience
Technology Doesn't Change the World, People Do.
Robert Half is the world's first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.
Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app and get 1-tap apply, notifications of AI-matched jobs, and much more.
All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information.
2024 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking "Apply Now," you're agreeing to Robert Half's Terms of Use.