We have great opportunity for a motivated Customer Success Specialist! Are you a customer service professional who thrives in a fast-paced environment and is passionate about optimizing client experiences and elevating customer relationships? Then we have the position for you. This role involves working in a high-volume environment, managing customer relationships, and helping maximize the customer experience to help drive loyalty and increase revenue.How you will make an impact- Guide customer-facing staff in ways to improve customer service and loyalty- Promote customer retention, acquisition, and loyalty- Deliver exceptional customer service in a fast-paced environment- Design and implement strategies to heighten the customer experience- Solve complicated problems and issues- Develop, track, and analyze customer satisfaction metrics