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6 Customer Experience Specialist Jobs in Parsippany, NJ

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Giftogram
Parsippany, NJ | Full Time
$47k-58k (estimate)
3 Days Ago
Robert Half
Parsippany, NJ | Per Diem
$95k-125k (estimate)
1 Month Ago
Teva Pharmaceuticals
Parsippany, NJ | Full Time
$71k-94k (estimate)
1 Month Ago
Robert Half
Parsippany, NJ | Per Diem
$84k-109k (estimate)
4 Days Ago
Customer Experience Specialist
Robert Half Parsippany, NJ
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$95k-125k (estimate)
Per Diem 1 Month Ago
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Robert Half is Hiring a Customer Experience Specialist Near Parsippany, NJ

We have a great opportunity for a motivated Customer Experience Specialist! If you are a customer service professional who is passionate about providing exceptional customer service and helping elevate customer experiences, then we have a position for you. In this position, you will be responsible for understanding the needs, motivations, and emotions of customers, then applying this knowledge to strengthen customers' experiences at all touchpoints within the organization.Responsibilities- Work in a strategic, high-volume fast-paced environment- Collaborate closely with internal stakeholders sales, marketing, and account management teams to aid in enhancing customers' experiences- Collect, observe, and analyze customer feedback and satisfaction using various forms of communication including phone calls and email correspondence- Design marketing and engagement strategies for new products or services- Use collected information to identify gaps and recommend strategies to heighten customer experience metrics

Job Summary

JOB TYPE

Per Diem

SALARY

$95k-125k (estimate)

POST DATE

03/27/2023

EXPIRATION DATE

05/10/2024

WEBSITE

roberthalf.com

HEADQUARTERS

Menlo Park, CA

SIZE

>50,000

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Robert Half
Per Diem
$72k-89k (estimate)
Just Posted
Robert Half
Per Diem
$72k-89k (estimate)
Just Posted
Robert Half
Full Time
$44k-58k (estimate)
Just Posted

The following is the career advancement route for Customer Experience Specialist positions, which can be used as a reference in future career path planning. As a Customer Experience Specialist, it can be promoted into senior positions as a Customer Experience Manager that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Customer Experience Specialist. You can explore the career advancement for a Customer Experience Specialist below and select your interested title to get hiring information.

If you are interested in becoming a Customer Experience Specialist, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Customer Experience Specialist for your reference.

Step 1: Understand the job description and responsibilities of an Accountant.

Quotes from people on Customer Experience Specialist job description and responsibilities

Provide an exceptional customer experience through all channels, providing a personalized experience whenever possible.

01/31/2022: Killeen, TX

Focus on activities that create lifetime customers – provide them a standout and consistent experience that keeps them coming back for more.

12/26/2021: Huntsville, AL

Complete prioritisation of customer support requests, providing solutions through online and over the phone support.

01/31/2022: Detroit, MI

Helps drive a positive customer experience by building relationships, exhibiting empathy, and providing solutions to their needs.

01/12/2022: Mcallen, TX

Attend to customer enquiries, requests, and complaints by proffering value-adding solutions ; Going the extra mile to provide suitable solutions.

01/27/2022: Parkersburg, WV

Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.

Career tips from people on Customer Experience Specialist jobs

Customer experience specialist job description get to make a difference every single time they go to work.

02/02/2022: Salisbury, NC

Portland Customer Support agents are required to conduct themselves professionally and provide exceptional service while supporting all business decisions.

12/13/2021: Wichita, KS

Exercise good service and business judgment with end goal of customer satisfaction.

01/12/2022: San Diego, CA

Team oriented, ability to work with a diverse customer base, ability to negotiate and strong sales skills.

01/18/2022: Baton Rouge, LA

Must possess excellent customer service attitude/skills.

03/02/2022: Rapid City, SD

Step 3: View the best colleges and universities for Customer Experience Specialist.

Butler University
Carroll College
Cooper Union
High Point University
Princeton University
Providence College
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