As a Customer Experience Representative you will have constant interaction with clients, store employees and the home office. The ideal candidate will be attentive to details with an eye for aesthetics and excellent communication skills. If you are willing to go “above and beyond” to serve the needs of our clients this position may be for you.

The Customer Experience Representative (CER) plays a key role at the store in exceeding our client’s expectations on every visit. The CER greets clients, handles incoming phone calls, performs ring cleanings and inspections, handles payments and point of sale transactions, and makes each client feel special and welcome on every visit. The CER may even be called upon to help a plan a surprise “Perfect Proposal” for a client.

Additionally the CER will be responsible for the operational functions of the store. They order and stock supplies, perform all inventory control functions, conduct audits, ship and receive merchandise, conduct quality control inspections, and assist clients in making purchases as needed. The CER provides superior customer service. Strong communication skills and a professional presence are a must.

Cashier or Customer Service experience preferred. Candidates must be able to work a flexible retail schedule that includes both day and evening shifts as well as both Saturday and Sunday.