50 Customer Support Representative Jobs in Knoxville, TN
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RNK Distributing is Hiring a Customer Support Representative Near Knoxville, TN
RNK Distributing is an industry leader in quality Sewing, Quilting & Embroidery Products sold exclusively through independent retailers. We cater to the enthusiastic hobbyist looking to bring their imagination to life.
RNK Customer Support Representative must be a highly motivated, outgoing, and enthusiastic individual with an exceptional level of personal integrity. Successful candidates will have a willingness to develop product expertise and strong rapport with customer base. Individual must be goal oriented, self-confident, willing and able to work within a team.
RNK Customer Support Representative will work closely with Sales Manager. Responsibilities include:
- Providing an exceptional level of customer service in the performance of role
- Internal and external
- Working toward attainment of weekly sales goals
- Completing task list as assigned by Sales Manager
- Increasing familiarity with product lines/product line additions
- Wholesale trade show sales
Daily tasks include:
- Contacting existing customers as assigned. Re:
- Back-order list/upsell
- Update spreadsheet
- New product introductions
- Quarterly promotion information
- Post-event follow up
- Back-order list/upsell
- Answering customer calls/email
- Update retailer contact information
- Reporting to Sales Manager:
- Reported product issues
- Sales results
- Key market information
Office Hours: Monday - Friday 8:30 am - 5:00 pm
$14 - $16/hour - based on experience
Job Summary
Full Time
Wholesale
$32k-40k (estimate)
05/07/2023
05/13/2024
rnkdistributing.com
MOUNT VERNON, NY
25 - 50
2004
BARBARA WALLACH
<$5M
Wholesale
Related Companies
The job skills required for Customer Support Representative include Customer Service, Promotion, etc. Having related job skills and expertise will give you an advantage when applying to be a Customer Support Representative. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Customer Support Representative. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Customer Support Representative positions, which can be used as a reference in future career path planning. As a Customer Support Representative, it can be promoted into senior positions as a Customer Service Representative III that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Customer Support Representative. You can explore the career advancement for a Customer Support Representative below and select your interested title to get hiring information.
If you are interested in becoming a Customer Support Representative, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Customer Support Representative for your reference.
Step 1: Understand the job description and responsibilities of an Accountant.
Quotes from people on Customer Support Representative job description and responsibilities
Collecting and analyzing customer feedback can also be a part of their customer support representative task.
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Communicated with customers to troubleshoot technical problems with both Windows and Mac operating systems.
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Customer support representative document reports, resolve complaints, and process orders and payments.
03/09/2022: Indianapolis, IN
Customer support representative are employees who are responsible for providing the best customer experience to customers, usually for after-sales transactions.
01/14/2022: Santa Maria, CA
Provided expert technical support and up selling of all products and organized daily follow-ups to ensure timely resolutions.
12/29/2021: Elyria, OH
Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.
Career tips from people on Customer Support Representative jobs
According to numerous studies, today’s consumers expect customer support representative to be more proactive and personalized.
02/06/2022: Waco, TX
Be as polite as possible when talking to clients over the phone.
02/12/2022: Manchester, NH
Consider using database to record activities and research product information.
02/13/2022: Petaluma, CA
Learn to refer to other service or technical departments for follow up as needed.
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Understand the customer’s expectations.
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Step 3: View the best colleges and universities for Customer Support Representative.
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