Description. General Purpose of Job. This position is responsible for, but not limited to, the recovery of delinquent accounts by placing outbound calls and handling. inbound calls from borrowers who are past due. The primary objective is to collect outstanding balances by negotiating payment. arrangements, overcoming objections, and securing commitments to resolve delinquency. Agents will follow established call. scripts and use account informat...
Description. General Purpose of Job. The Collection Manager is responsible for monitoring and improving the performance of the student loan portfolio to promote successful repayment outcomes. This position develops, implements, and evaluates strategies to prevent loan delinquency and defaults. Key responsibilities include tracking and managing loan delinquencies, collaborating with leadership to oversee existing default prevention initiatives, an...
Description. General Purpose of Job. The Collection Manager is responsible for monitoring and improving the performance of the student loan portfolio to promote successful repayment outcomes. This position develops, implements, and evaluates strategies to prevent loan delinquency and defaults. Key responsibilities include tracking and managing loan delinquencies, collaborating with leadership to oversee existing default prevention initiatives, an...
Description. General Purpose of Job. The IT Process and Asset Specialist is responsible for coordinating IT asset management, user. access provisioning, and operational support across departments and subcontractors. This role. ensures adherence to internal policies and procedures while promoting a collaborative and. efficient work environment. . Duties and Responsibilities (Daily and Monthly). Build and maintain professional relationships with co...
Description. General Purpose of Job. This position is responsible for, but not limited to, the recovery of delinquent accounts by placing outbound calls and handling. inbound calls from borrowers who are past due. The primary objective is to collect outstanding balances by negotiating payment. arrangements, overcoming objections, and securing commitments to resolve delinquency. Agents will follow established call. scripts and use account informat...
Description. Branch Manager — Dayton, Tennessee. About Edfinancial. At Edfinancial Services, we’re more than a workplace — we’re a mission-driven team that helps people manage one of life’s biggest investments: their education. Our culture is built on growth, integrity, teamwork, and purpose. We’re looking for a dedicated Branch Manager to lead our Dayton location — someone who can inspire teams, drive performance, and ensure smooth day-to-day op...
Description. Come grow with us. Supportive Employee focused work environment with the option to work remotely after on-site training and consistent performance in just 6 months. Join the Edfinancial Team — Where Purpose Meets Growth. Position: Customer Service Representative (On-Site – Knoxville, TN). Class Start Date: February 2, 2026. Starting Pay: $17.75/hour $4.93/hour fringe benefit. That’s over $22/hour in total value, plus growth opportuni...
Description. Come grow with us. Supportive Employee focused work environment with the option to work remotely after on-site training and consistent performance in just 6 months. Join the Edfinancial Team — Where Purpose Meets Growth. Position: Customer Service Representative (On-Site – Knoxville, TN). Class Start Date: February 2, 2026. Starting Pay: $17.75/hour $4.93/hour fringe benefit. That’s over $22/hour in total value, plus growth opportuni...
