Rizzo Center is Hiring a SUPERVISOR/MANAGER ON DUTY Near Chapel Hill, NC
Summary
At Hyatt, we believe our guests select Hyatt because of our caring and attentive associates who are focused on providing efficient service and meaningful experiences.
The Supervisor/Manager On Duty is responsible for the oversight of safety and security of the hotel. This person will respond to guest and employee emergencies, complete incident reports and supervise the security staff in the director's absence and perform simple maintenance tasks. Position will assist in front office (supervision and performance of all night audit functions, assist with parking and shuttles), housekeeping (performing duties of houseperson), and food & beverage functions. This person is required to complete unarmed security guard training.
Hyatt associates work in an environment that demands exceptional performance yet reaps great rewards. Whether it's career opportunities, job enrichment or a supportive work environment, if you are ready for this challenge, then we are ready for you.
Qualifications
A true desire to satisfy the needs of others in a fast paced environment.
Refined verbal and written communication skills
1-3 years of security experience preferred
Proficiency in customer service and de-escalation techniques
Strong skills in conducting fact gathering investigations
Ability to stand for long periods of time and walk moderate distances
Must be able to work a flexible schedule, including weekends and holidays
Shifts will vary based on business needs as follows: 6pm-2am, 5pm-1am, or 7pm-3am Tuesday-Saturday; off Sunday and Monday unless covering security or night audit shift
Required to complete unarmed security guard training