Company Overview 

In the fast-paced world of supply chain logistics, Riverstone Logistics Freight (RLXF) is a leader in simplifying freight transportation. With our unwavering commitment to transparency for both customers and carriers, we navigate any obstacle between point A and point B. At RLXF, we take pride in treating every shipment as our own, ensuring its safe and timely delivery. Discover the ease of freight with RLXF where we streamline the complexities of the supply chain. Experience Freight, Simplified. 

Position Summary 

Our Account Representative will manage the end-to-end life cycle of developing relationships with new customers and curating freight services to meet the needs of the business. This role will be multi-faceted, working closely with carrier partners to meet customer demands.

Essential Duties and Responsibilities

• Manage current customers while developing relationships to grow customer base.
• Identify, qualify, and acquire new customers via phone, referrals, trade shows, and networking.
• Create consistent relationships with existing customers that lead to increases in volume and lanes.
• Collaborate with shippers, carriers, and dispatchers to meet customer’s needs.
• Create and submit bids in order to win contracted freight with customer base.
• Conduct strategic customer analysis meetings in order to better understand and meet business needs.
• Conduct strategic carrier analysis meetings in order to better understand business and deepen level of partnership.
• Build consistency with carrier partners to increase capacity around shipper's needs.
• Provide exceptional customer support and resolution communication.
• Engage in strategic negotiation to ensure profitable outcomes and sustainable partnerships.
• Consistently provide support and communication throughout the shipping lifecycle.
• Act as main point of contact for shipment tracking, load planning, and issue resolution.

Minimum Qualifications (Knowledge, Skills, and Abilities) 

• Bachelor’s Degree preferred.
• Persistent drive to prospect new business
• Excel within a collaborative sales environment
• Ability to overcome objections and have strong closing skills.
• Strong customer service skills
• Effective communication skills with the ability to clearly convey the benefits of our service.
• Experience would be great but not a requirement.

Physical Demands and Work Environment 

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is regularly required to remain stationary for long periods of time and to communicate effectively with coworkers and outside stakeholders in person, on the telephone and via email and other computer-related messaging. The employee is occasionally required to maneuver about the work areas and manipulate various objects. Occasionally the employee will be expected to move boxes, and manipulate objects in various directions. This position may require extended work hours and travel.

Riverstone Logistics Freight is proud to be an Equal Opportunity Employer and Drug Free workplace. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, among other things, or status as a qualified individual with disability.

Riverstone Logistics Freight also complies with the Immigration Reform & Control Act and E-Verify, so we ask that you bring the appropriate documents to confirm your authorization to work in the United States with you upon request.