Responsible for assisting and supporting management in the evaluation, recommendation, establishment, implementation and analysis of new and improved production workflows, work processes for systems, reporting and new products/programs to improve customer service levels and overall quality. Support the development, coordination, and implementation of projects to enhance the overall efficiency of operational procedures, methods, controls, and perf...
The Internship Program at BCBSM is designed to enhance the skills and abilities of young professionals as well as to identify and attract future talent for our organization. Interns will gain practical hands-on work experience as well as a solid understanding of the health insurance industry. Our program is an excellent way for interns to get a good start on their careers by working on meaningful projects, learning valuable skills, and networking...
The Accounts Payable Analyst position serves as a key resource with primary responsibilities for all duties related to Accounts Payable for the Enterprise. Contacts include various customers including employees, agents, vendors and policyholders of the Enterprise. Duties may include invoice and accounting analysis, account reconciliation, payment transaction processing, check and cash management research and balancing, and employee expense reimbu...
The Internship Program at BCBSM is designed to enhance the skills and abilities of young professionals as well as to identify and attract future talent for our organization. Interns will gain practical hands-on work experience as well as a solid understanding of the health insurance industry. Our program is an excellent way for interns to get a good start on their careers by working on meaningful projects, learning valuable skills, and networking...
Advise the customers of our updates to the Medicare policy and how the updates will benefit the members and impact the group’s experience and utilization. Assist specific area(s) in: deployment and operational activities and/or development, implementation, and maintenance of clinical operational processes. Identify and/or analyze business problems and devise procedures for solutions to problems. prepare reports and/or analyze, documenting results...
The Learning and Development Intern will play a key role in supporting a team of instructional designers and learning and development professionals. This internship offers hands-on experience in the creation, delivery, and management of educational materials, as well as exposure to best practices in instructional design and adult learning. . Responsibilities. Collaborate with instructional designers to design and develop training programs, job ai...
As an Intern, you will work closely with the manager responsible to technology, projects, and reporting, assisting with project planning, delivery, testing etc., support access requests, and prepare and distribute reports. You will assist with AI and other technology related planned projects. Additionally, you will assist with preparing and distributing reports and with BlueAccess Requests. . The Internship Program at BCBSM is designed to enhance...
Service Analytics and Insights (SAI). is a team within Service Operations who are responsible for advanced analytics in support of Customer Service, with a specific focus on customer and CSR experience as well as strategic business modeling. SAI works closely with the Service Avengers group, who are a group of leaders and individual contributors from various functional areas within Service Ops, whose charter is to discover opportunities for impro...
