Duties/Responsibilities. Verifies and posts confidential credit information and identification credentials into the patron’s credit file. Processes casino credit applications and maintains customer files. Makes direct contact either by phone or face to face with customers when taking credit applications. Makes direct contact with banks and consumer credit reporting agencies and casino credit reporting agencies as needed. Makes direct contact with...
Job Summary. Responsible for overseeing the production of all baked goods including the ability to. mix, bake, and finish the product. Supervisory Responsibilities. Direct supervision of line cooks. Duties/Responsibilities. Responsible for overseeing the production of all baked goods including the ability to mix, bake, and finish the product. Organized, precise, and able to follow directions with flexibility in production demands. Ability to read...
Job Summary. Reporting to the Vice President of Marketing and working in collaboration of the Director of Strategic Marketing, the Director of Casino Marketing is responsible for planning, developing and implementing all casino marketing initiatives ensuring compliance with all state and local gaming control and internal audit regulations. This position will monitor revenue growth and recommend, design and execute VIP, VVIP and rated player strat...
Duties/Responsibilities. Monitors all areas of the property at all times, identifying potential security and /or safety risks and reporting them to the appropriate individual or entity for proper resolution through regular inspections. Ensure quality observations and investigations in the Surveillance Department on assigned shift. Maintains a working knowledge of all rules and regulations of the Virginia Lottery Board, and ensures strict adherenc...
Job Summary. Prepare and serve food to the specification of recipes. Follows the directions of the Room Chef with regard to priorities and quantities and all other directions given by the Room Chef. Supervisory Responsibilities. No. Duties/Responsibilities. Maintains a constant awareness of safety and accident prevention, performing all job duties in the safest possible manner, and immediately notifying the supervisor and completing an accident r...
Job Summary. The Human Resources Business Partner (HRBP) provides core human resources support to the client groups, particularly in the areas of performance management, team building, investigations, change management and leadership development. Supervisory Responsibilities. None. Duties/Responsibilities. Capable of translating business priorities into HR programs, processes and initiatives that drive value and meet the business needs. Serves as...
Job Summary. The Rivers Casino Portsmouth VP Marketing is responsible for planning and execution of brand enhancing promotions and events that support the company’s business objectives to deliver gaming volumes, market share and return on investment through flawless execution and superior customer service. Duties/Responsibilities. Collaborates with the General Manager and executive team on the strategic development, direction and implementation o...
Summary. Identify, establish, and maintain relationships with new high- and mid-level casino customers by providing personal services regarding promotions, reservations, special events, and other customer care needs. Drive growth through telesales outreach to coded and uncoded customers. Identify and acquire qualified new and existing players. Engagement Expectations. We believe that team member engagement is the basis for a great culture and sup...
Summary. Supervises table games dealers to maintain the integrity of assigned games and personnel. Essential Job Functions. Monitors and supervises all assigned gaming areas. Opens and closes table games in assigned area verifying count as provided by the dealer. Inspects card decks prior to play. Tracks and records player buy-ins, wins, losses and bet amounts. Monitors bets and payouts and corrects as needed. Supervises player tracking process. ...
Job Summary. Ensures Guest Service Standards are met consistently. Responsible for proper ordering for Martorano’s Restaurant inclusive of all food, beverages, supplies. Supervisory Responsibilities. Yes. Supervises two Assistant Managers. Duties/Responsibilities. Ensures Guest Service Standards are met consistently. Ensures QSC Standards are met consistently. Ensures all recipes are adhered to consistently. Ensures proper staffing for forecasted...
Job Summary. Works directly with the Sportsbook Manager to supervise Sportsbook employees and ensure all. activities are regulated in accordance with Virginia Compliance laws. Oversee daily operation of. the Sportsbook during their shift and/or in the absence of the Sportsbook Manager. Supervisory Responsibilities. Yes, will supervise Sportsbook Ticket Writers. Duties/Responsibilities. Welcomes guests to the Sportsbook room and explains Sportsboo...
Position Summary. Responsible for assisting casino guests with player card enrollment and players club services by ensuring guests receive friendly and efficient customer service. Essential Job Functions. Enrolls new casino guests in Players club rewards program. Promote the success of the Players Club by explaining the program to guests and demonstrating the value and benefits of the club. Knowledgeable of all casino and hotel marketing and non-...