What are the responsibilities and job description for the Attendant VVIP position at Rivers Casino Portsmouth?
Job Summary:
Serves meals and prepares drinks for black card guests.
Available Shifts:
- Day shift: 11:00AM-7:00PM
Supervisory Responsibilities:
- None.
Duties/Responsibilities:
- Takes food orders, delivers food, and processes tickets in MICROS.
- Prepares both alcoholic and non-alcoholic drinks and serves.
- Remains up to date on drinks and garnishes.
- Operates the Micros system, ringing up all products, accepting payments, and issuing proper change.
- Keeps the work area clean.
- Maintains high sanitation standards in the bar, at the tables, and back-of-house.
- Remains up to date on all Departmental Policies and Procedures.
- Complies with all departmental rules, side work assignments, and departmental procedures.
- Performs all the Black Card room opening and closing duties including inventories.
- Performs all other duties specified or assigned.
Minimum Education and Experience Requirements:
- High School Diploma or equivalent.
- Basic computer knowledge is required.
- Prior bartending experience required.
Knowledge, Skills, and Abilities:
- Is always clean and neat, in proper uniform, including nametag, I. D. badge, and slip resistant shoes.
- Reports to work on time, signs and swipes in properly.
- Possesses complete knowledge of all procedures related to the job.
- Ensures that all guests are treated in a prompt, professional and courteous manner.
- Must possess outstanding interpersonal communications skills to effectively interface with Black card guests and other team members.
- Possesses ability to work under pressure.
- Prior experience is preferred as well as a proven track record demonstrating sound judgment.
- Must be able to understand Material Safety Data Sheets as required for the position.
- Ability to work flexible shifts and days of the week, including holidays.
- Ability to communicate with Team members and guests.
Certifications, Licenses, and/or Registrations:
- Gaming license/registration as required by jurisdiction(s).
Physical Requirements:
- Prolonged periods of standing on feet and walking.
- Must be able to lift up to 35 pounds at times.
- Ability to work in an environment with moderate to loud noise, bright lights, smoke, and dust.