Essential Job Functions:

• Manage the department to achieve an effective and economic operation.
• Communicate with Indiana Gaming Commission, state, local, and federal law enforcement agencies, Security, management, and Human Resources; is an in-direct report to the General Manager.
• Assure gaming integrity and the protection of assets.
• Develop, enforce, and adhere to departmental policies and procedures.
• Monitor surveillance activities to assure compliance with policy and procedures and to report all irregularities to appropriate management or agency.
• Manage duties, coach and counsel, and evaluate performance of staff.
• Review shift reports for accuracy and precision.
• Appraise CFO of shift activities and staff member activities.
• Assure gaming integrity and the protection of company assets.
• Recruit, hire, and ensure staff is properly trained.
• Write and submit surveillance activity reports to the Indiana Gaming Commission and senior management.
• Perform special monitoring and investigations as directed.
• Coordinate the purchase, installation, and maintenance of related equipment.
• Provide service to internal and external customers which reflects the company culture of Satisfaction, Togetherness, Appreciation and Recognition. (S.T.A.R.)
• Responsible for immediately informing on-site IGC Agent on duty, Security and Supervisor on Duty of any Internal Control or State Regulation violations related to gaming activity of which you commit, witness or become aware; must report pursuant to company Self-Reporting Policy.

Other Job Functions:

• Perform other surveillance duties as assigned.
• Attend, and assist as needed, training provided within and outside the department.

Job Qualifications:

• Skills, Knowledge and/or Abilities Required: Knowledge of the gaming industry, ability to prepare a budget for departmental operation, operation and knowledge of CCTV equipment, ability to communicate effectively, and interpersonal skills. Must have a good knowledge of mathematics and calculation ability.
• Other Specialized Requirements: Ability to lift up to 50 pounds, work in a confined space, color and symbol identification, normal gripping skills in the hands and fingers, kneeling, lifting, standing, or sitting, for long periods of time, stooping and twisting occurring on a daily basis.