Rightworks offers the only intelligent cloud purpose-built for accounting firms and professionals. Backed by award-winning around-the-clock US-based support, our fully managed IT and applications ensure customers have secure, reliable, on-demand access to their technology. We provide a curated software ecosystem that simplifies the complexity of running an accounting firm or small business, supported by a community of thought leaders, peer networks, and educational resources. Our success is made possible by leveraging decades of specialized experience in leading accounting firms and technology companies. Thousands of Firms and SMBs count on us to run their business every day.

We have a great team, we’re growing fast, and have a winning culture based on innovation, teamwork, and mutual respect.

Job Overview

The Project Manager is responsible for the planning, execution, and finalization of projects in a manner consistent with company commitments and goals. This includes scheduling resources and coordinating the efforts of project team members to meet deadlines. The Project Manager is also responsible for defining objectives and deliverables and overseeing quality control through project completion.

This is a remote work position.

Responsibilities

• Plan, schedule, and coordinate details and resources for mergers, office moves, cloud implementations, and other various projects
• Manage the new client relationship during the implementation and onboarding
• Effectively apply Rightworks methodology and enforce project standards
• Provide direction and support to an assigned project team
• Effectively communicate project expectations to team members and client in a timely and clear fashion
• Proactively manage changes in project scope, identify potential crises, and devise and carry out contingency plans
• Provide internal progress reports during the project
• Coordinate and ensure successful handoff from Sales to Project Management – work with Sales Engineer
• Coordinate and ensure successful handoff from Project Management to Service – work with Client Service Manager
• Facilitate billing reconciliation
• Identify resources needed and assign individual responsibilities for all projects, internal and external
• Develop best practices and tools for project execution and management
• Participate in team meetings in order to contribute to a collaborative team environment

Requirements

• Ability to communicate difficult/sensitive information tactfully
• Ability to communicate highly technical information to both technical and non-technical users
• Ability to resolve conflicting situations
• Good time management and drive to meet deadlines
• 3 years exposure to networked systems support
• A thorough understanding of Rightworks offerings, capabilities and limitations
• Functional knowledge of Microsoft Office Suite
• Working knowledge of Windows 7/8/10 and Server 2012/2016/2019 operating systems
• Basic knowledge of Citrix/Terminal Services technologies is a plus
• Basic knowledge of Virtual Server technologies like VMware/XenServer/Microsoft Hyper-V
• Bachelors degree preferred
• 3 years Project Management experience
• Project Management certification (Project , CAPM, PMP) is a plus (not required)

Benefits

To provide best-in-class solutions, we need a best-in-class team. We offer competitive salaries to recruit the best talent. We provide company paid short and long-term disability insurance, life insurance and a generous 401K match. We offer highly affordable medical, dental, vision coverage, and many other valuable benefits. We offer a generous PTO bank, and numerous paid holidays, affording you the time to be there for what is important in your life. We encourage giving back to our communities by providing volunteer paid time off. We are proud to be an Equal Opportunity Employer!

This job description may not be inclusive of all assigned duties, responsibilities, or aspects of the job described, and may be amended at any time at the sole discretion of the employer.