48 Client Care Manager Tucson Jobs in Tucson, AZ
Right At Home is Hiring a Client Care Manager Tucson Near Tucson, AZ
Are you looking for a challenging role that provides development opportunities while improving the quality of life for those you serve? Do you value having personal connections with those you work with? If so, Right at Home has the opportunity for you as Client Care Manager !
Right at Home is the premier provider of non-medical home care in Southern Arizona. With offices in Tucson, Green Valley, & Sierra Vista we serve clients throughout the area, helping older and disable adults remain safely and independently in their own homes. Our mission is to improve the quality of life for those we serve . We accomplish this through our focus on delivering a "best in home care" experience through our RightCare approach: The RIGHT PEOPLE, doing the RIGHT THINGS, in the RIGHT WAY, for the RIGHT REASONS! Learn more about us by visiting our web site at www.RAHsouthernAZ.com
The Client Care Manager plays a substantial role in the day-to-day operations of Right at Home.
- Are you looking for a challenging role that allows you to lead a team of caregivers, ensure the highest standards of caregiving service, and assist seniors and their families navigate the aging journey?
- Are you organized, good with details, and have solid follow-through skills?
- Are you compassionate, caring, kind and committed?
This is a full-time position 40-50 hours per week. Typical business hours will be Mon-Fri, 8a-5p but this job will require regular evening and weekend hours.
You will work from our TUCSON location at 7371 E Tanque Verde Rd, but will spend substantial time in the field visiting clients, introducing caregivers to clients, training & supervising staff, attending community events, supporting community partnerships, etc.
Primary Duties
Your primary accountability will be to ensure our clients and caregivers both have extraordinary experiences receiving care from or working for Right at Home. You will also hire, train and supervise care staff. You will develop and implement custom care plans for our clients.
You will also support the additional areas listed below and serve as the backup on-call manager on a rotational basis with other members of the office team.
§ Recruiting and interviewing caregivers.
§ Training and supervision of caregivers.
§ Ensuring successful onboarding process for caregivers.
§ Employee recognition and overall satisfaction.
§ Ensuring clients are delighted with the care they are receiving and having an extraordinary experience.
§ Conducting client-caregiver introductions.
§ Assisting with scheduling client/caregiver shifts.
§ Building relationships of trust with community partners and referral sources.
§ Serving as the backup on-call manager on rotational basis with other members of the office/management team.
Ideal Candidate
§ Must demonstrate TEAMWORK and URGENCY while juggling multiple priorities and projects - this includes willingness to conduct client visits outside of normal business hours on a regular basis.
§ REQUIRED: Experience working as a Caregiver/CNA/PCA/HHA caring for older adults.
§ REQUIRED: Experience in a supervisory or training role, particularly in the health care or senior care space.
§ Familiar with in-home care delivery.
§ Solid commitment to the company's mission.
§ Must be flexible and able to work in the dynamic environment of a rapidly growing company, including working some evening and weekend hours as needed.
§ Consistent attendance and punctuality.
§ RESOURCEFUL, ENGAGED, and PROACTIVE
§ Strong customer service and interpersonal skills - HIGH EMOTIONAL INTELLIGENCE.
§ Maintain a PROFESSIONAL and POSITIVE attitude.
§ Ability and willingness to follow company procedures and pre-defined processes.
§ Excellent communication skills.
Pay: Starting salary $45,000 - $55,000 per year Bonus
Benefits
§ Change lives every day!
§ Awesome team environment.
§ Casual dress every day.
§ Health, Dental, Vision, Life Insurance, and 401k!
§ PTO & Paid Holidays
§ Company Car
§ Lucrative Bonus Plan
Job Summary
Full Time
$72k-94k (estimate)
05/04/2024
05/17/2024
rightathome.net
RANCHO CUCAMONGA, CA
200 - 500
2003
TERRY N JEFFERS
$10M - $50M
Social & Legal Services
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About Right At Home
Aging has never been easy. The challenges that come as years increase can be straining on both the aging individual and their loved ones as well. As a person begins to age, family members are often called on to help with everyday tasks that have grown challenging. RightCare is our comprehensive approach to delivering the care your loved one needs. It starts by having the right people delivering the right services the right way. From the moment you call, we will work to understand your family's needs and listen to your concerns. We will create a custom care plan specifically for your loved one ...based on a thorough needs assessment. As your loved one receives care, we will stay in contact with you, keeping you updated on the care we are providing and how your loved one is doing. With our personalized care plans, managed by professionals, your loved one will always get the care they need. Right Approach-This is HOW we meet our clients needs. Building strong relationships with our clients and caregivers is a cornerstone of the RightApproach. As we work with seniors and their families we constantly monitor and assess the care each client receives from the needs assessment and care plan developed during the initial home consultation to weekly customer rounding calls by our care coordinator to third party monitoring by Home Care Pulse. We believe in comprehensive supervision of caregivers, continuous communication with clients and the careful matching of client and caregiver. Right at Home offers caregiving services for almost any family and practically any situation. Our in-home care lets loved ones enjoy healthy lives in the comfort of a familiar environment. We tailor our care to your unique situation through a Custom Care Plan.
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