Description

Cultivates relationships with event planners to coordinate Conference Center services to meet or exceed expectations of guest groups.

Responsibilities

• Gather additional information needed for events (lodging, meeting space, food service, unique requests)
• Evaluate needs and recommend action plans
• Ensure event details are executed properly
• Collaborate with internal and external departments to accomplish various tasks and projects
• Makes decisions related to guest group needs and expectations and conference center operations and service capabilities

Requirements

• Interpersonal skills ­
• Detail oriented ­
• Administration/Organizational skills ­
• Customer relations skills ­
• Computer skills ­
• Multi­tasking skills ­
• Negotiating skills ­

Education, Work Experience, and Other Qualifications

• Associate degree in hospitality industry, business administration or related field (or equivalent experience/training) required
• Hospitality, event planning and coordination, or customer service experience required (3 years minimum)
• Must have a valid driver’s license

Physical Demands and Work Environment

• Position requires working on a computer for an extended time involving visual review of documents and forms
• Ability to walk to all areas of campus while carrying up to 25 pounds
• Ability to move tables, chairs, and other equipment
• Position requires some evening, weekend, and holiday work depending on group and department schedules