Description

Serve Conference Center guests by creating a purposeful and excellent guest experience.

Primarily able to work 2-3 overnight shifts with the potential of working 1-2 second shifts. Increase in base pay due to 3rd shift coverage.

Responsibilities

• Work to fulfill the Conference Center mission: impacting lives for God’s glory through purposeful hospitality!
• Coordinate details for guest arrivals by preparing group packets, meal tickets, and electronic room keys
• Understand reservation process by providing information, recording changes, and communicating with guests and other Conference Center teams
• Serve with excellence and grace through answering questions, giving directions, facilitating check-ins, and relaying guest requests to other Conference Center teams
• Perform cashier duties by receiving and handling guest payments
• Manage lost and found items and Front Desk supply inventory
• Perform tasks at the end of conferences to help close out accounts and process billing

Requirements

• Integrity
• Customer-oriented
• Strong work ethic
• Communicator
• Keyboard and calculator skills, telephone skills, mathematical ability

Education, Work Experience, and Other Qualifications

• High School diploma or GED
• Office clerical work and/or computer or cashier experience (3-6 months preferred)

Physical Demands and Work Environment

This job requires working irregular schedules (nights, weekends, holidays) and requires an individual with the ability to communicate and use good public relations skills. Accuracy and timeliness is necessary in performing job tasks.