Position: Assistant Studio ManagerCategory: Full-TimeCompensation: Salaried plus potential for bonus. Commensurate w/ qualificationsBenefits: Health Care Plan (90 days after start date) and Retirement Savings Plan (second calendar year).

The RIDE Assistant Studio Manager is highly organized and client focused. The Studio Manager may be asked to work 5-10 additional flex-hours during the week based upon studio needs.

Responsibilities:

• Provide RIDErs with the highest quality customer service, handling client issues and concerns in a positive and timely manner. Communicated customer issues and resolved problems to management.
• Manage scheduling for front desk and maintenance staff.
• Ensure bike issues recorded and confirm completion of all bike maintenance.
• Train, motivate and evaluate all non-Instructor studio staff, creating and maintaining a team that is highly personable, client-oriented and committed to achieving and exceeding the studio goals.
• In cases of staff absence, finding replacements or handling the task yourself.
• Ensure high standards of facility cleanliness and appearance are maintained.
• Responsible for communicating all supply needs to Operations Assistant.
• Responsible for maintaining proper merchandising.
• Ensure timely weekly reporting of cash in till.
• Create and maintain a positive working atmosphere.

Skills- Customer Focus- Building Effective Teams- Delegation- Directing Others- Drive Results- Motivating Others- Priority Setting- Planning- Time Management

Requirements

• 2-5 years of luxury/boutique fitness, retail, hospitality or restaurant management experience
• Enthusiasm for fitness, including RIDE
• Work flexible/non-traditional hours (including weekends and some holidays)

Job Type: Full-time, with morning, evening, and weekend shifts required

Pay: $35,000.00 - $40,000.00 per year

Benefits:

• Dental insurance
• Flexible schedule
• Health insurance
• Paid time off
• Parental leave
• Retirement plan

Education:

• Bachelor's (Preferred)

Experience:

• Management: 1 year (Required)
• Customer Service: 2 years (Required)

Job Type: Full-time

Pay: $35,000.00 - $40,000.00 per year

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Employee discount
• Flexible schedule
• Health insurance
• Vision insurance

Experience level:

• 1 year

Shift:

• Day shift
• Evening shift
• Morning shift

Weekly day range:

• Monday to Friday
• Weekends as needed

Experience:

• Customer service: 1 year (Required)

Language:

• English (Required)

License/Certification:

• Driver's License (Required)

Location:

• Austin, TX 78701 (Required)

Ability to Commute:

• Austin, TX 78701 (Required)

Ability to Relocate:

• Austin, TX 78701: Relocate before starting work (Required)

Work Location: In person