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RIA Recruiting
Mountainside, NJ | Full Time
$79k-103k (estimate)
1 Month Ago
Client Service Associate
RIA Recruiting Mountainside, NJ
$79k-103k (estimate)
Full Time 1 Month Ago
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RIA Recruiting is Hiring a Remote Client Service Associate

Talisman Wealth Advisors, a growing financial advisory firm located in Mountainside, NJ, is seeking a PERMANENTLY REMOTE Client Service Associate to join our team. We are a financial planning firm that has client service as our #1 priority, and we are looking for someone with the same mindset to join us as a full-time CSA. You will be working with our team under the direction of our Lead Advisors. As a small business, we work as a tight-knit team. To learn more about the firm, please visit our website: talismanwealthadvisors.com. We focus on financial planning geared towards women, first generation wealth, and business owners.

This position will be permanently remote. We will provide you with equipment to work from home, but you will be expected to have a workspace that you can work comfortably full time. This position is open to candidates in Eastern and Central time zones.

Salary & Benefits:

  • Starting salary of $60,000 to $65,000 per year, based on experience
  • 401(k) with safe harbor 3% match
  • Health insurance stipend
  • Vacation/PTO
  • Great team working environment with professional growth opportunities
  • Healthy work-life balance is a priority to us, and we want it to be a priority for you too

Responsibilities:

  • Handle all paperwork for clients and the firm’s custodian
  • Respond to client requests quickly and professionally
  • Client meeting prep and follow up tasks
  • Deliver a high-quality and consistent client experience while proactively identifying areas for improvement
  • Provide administrative support to the Lead Advisors
  • Coordinate client meeting scheduling, including in-person and video meetings
  • Follow workflows in our CRM and assist to refine existing workflows and build new ones
  • Proactively assist lead advisors to push tasks to completion – “what can I take off your plate?”

Requirements:

  • 5 years of experience in client service in a financial advisory firm
  • Proactive in taking tasks off Lead Advisors
  • Ability to handle a variety of tasks and prioritize
  • Good time management and able to work autonomously – we do NOT micromanage
  • Tech-savvy with the ability to learn to navigate various web-based platforms
  • Positive, energetic, friendly, and client service-oriented
  • Detail-oriented and organized
  • Ability to follow/interpret procedures and see tasks and projects through to completion
  • NOT required but will be a plus – experience with any of our tech – Redtail, LPL, Schwab, MoneyGuide Elite, & Calendly

Qualified candidates will start the process by having a 15-30 minute zoom interview conducted by our consultant (who is the hiring manager for this position). If there is ground to move forward, you will be required to fill out a Career History Form and if you are selected to advance in the process, you will meet with the firm. Qualified candidates may be asked to take assessments.

We are an Equal Opportunity Employer.

Job Summary

JOB TYPE

Full Time

SALARY

$79k-103k (estimate)

POST DATE

04/14/2024

EXPIRATION DATE

06/12/2024

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The following is the career advancement route for Client Service Associate positions, which can be used as a reference in future career path planning. As a Client Service Associate, it can be promoted into senior positions as a Client Service Specialist III that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Client Service Associate. You can explore the career advancement for a Client Service Associate below and select your interested title to get hiring information.

If you are interested in becoming a Client Service Associate, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Client Service Associate for your reference.

Step 1: Understand the job description and responsibilities of an Accountant.

Quotes from people on Client Service Associate job description and responsibilities

Maintain an updated knowledge of the organization's products, services, and customer service policies.

01/13/2022: Albany, GA

Provided daily financial transaction services for clients while delivering excellent customer care.

03/06/2022: San Bernardino, CA

Understand Clients' business to predict their needs and provide appropriate solutions.

03/05/2022: Oakland, CA

Processes and follows up on client documentation for proper maintenance of accounts.

01/23/2022: Temple, TX

Registered Client Service Associates (CSAs) help to shape the future of service by modernizing the client experience through an elevated standard of care.

12/25/2021: Modesto, CA

Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.

Career tips from people on Client Service Associate jobs

Client Service Associates may also handle client complaints and provide resolutions.

02/27/2022: Providence, RI

Develop an ability to communicate effectively with clients, managers and other associates.

02/06/2022: Peoria, IL

May deliver exceptional customer experience while uncovering product or service needs for referral opportunities.

01/31/2022: Oakland, CA

Gained a clear understanding of client base to ensure the best possible handling of calls, visitors, and support requirements.

03/05/2022: Detroit, MI

Must be positive customer service attitude and dedication to quality, with a demonstrated attention to detail.

12/27/2021: Pierre, SD

Step 3: View the best colleges and universities for Client Service Associate.

Butler University
Carroll College
Cooper Union
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