Overview

Reyes Coca-Cola Bottling is a proud West Coast and Midwest bottler and distributor of Coca-Cola brands. We deliver Coca-Cola products to restaurants, sporting venues, businesses, healthcare facilities, schools, convenience stores and supermarkets. We work with iconic brands and exceptional people – because you can’t have one without the other.

Responsibilities

Join the leading beverage provider, Reyes Coca-Cola Bottling!

• Benefits: Medical, Dental, Vision, 401K Match, PTO, Education Reimbursement

If you enjoy our products, you’ll really enjoy being a part of our team!

Pay Transparency Statement: The compensation philosophy reflects the Company’s reasonable expectation at the time of posting. We consider a number of factors when making individual compensation decisions including, but not limited to, skill sets, experience and training, and other business needs. This role may also be eligible to participate in a discretionary incentive program, subject to the rule governing the program. 

Position Summary:

The Senior Director of Shared Services provides leadership, vision, and direction to the entire Shared Business Services team, oversees the centralized functions to drive operational excellence, efficiency, and collaboration across the organization to deliver results. In addition, this role is responsible for leading End-to-End process strategies to drive operational efficiency for Order-to-Cash, Procure-to-Pay and Record-to-Report functions in conjunction with business process owners and the Controllers’ organization. The following functions currently comprise the Shared Business Services team: Credit & Collections, Disputes & Deductions, Marketing Incentives (Rebates, Sponsorships), Full-Service Vending, Equipment Control, Accounts Payable, Pricing Execution, Customer Contract Management, and End to End Process Owners including Order-to-Cash & Procure-to-Pay.

Position Responsibilities may include, but not limited to:

• Provide strategic leadership and vision for the Shared Business Services Department
• Develop and communicate a clear strategy aligned with organizational goals
• Lead a high performing team, fostering a culture of collaboration, innovation, and excellence
• Oversee the centralized delivery of business shared services, ensuring the highest standards of service, quality, and efficiency
• Drive process optimization initiatives to enhance efficiency and effectiveness to meet the on-going needs of the organization
• Standardize and streamline Shared Business Services processes across the entire organization
• Collaborate with executive leadership, business unit and functional leads, and key stakeholders to understand their needs and align Shared Business Services accordingly
• Manage all financial aspects of Shared Business Services including budget, planning, monitoring, and cost optimization
• Conduct monthly operating reviews with leaders of all functional areas, evaluating KPIs, project status and operational goals to support long term strategies.
• Champion a culture of continuous improvement, identifying opportunities for innovation, automation, and increased efficiency
• Ensure compliance with relevant regulations, industry standards and internal policies and controls
• Manage processes to comply with unclaimed property rules
• Develop and implement risk management strategies for Shared Business Services.
• Other projects or duties as assigned

Qualifications

Required Skills and Experience:

• Master’s degree and 12 plus years of experience in a service center environment or related area and 7 plus years of people leadership experience
• Strong financial acumen and experience in managing budgets and KPIs effectively.
• Excellent strategic thinking, decision making and problem-solving skills
• Exceptional leadership and interpersonal abilities
• Strong project management experience
• Ability to prioritize and work on projects concurrently
• Excellent multi-tasking and organizational skills
• Experience with Robotic Process Automation
• Excellent written and verbal communication skills
• Travel up to 10%
• Strong customer service skills
• This position must pass a post-offer background and drug test

Preferred Skills and Experience:

• Lean Six Sigma Green Belt certification

Physical Demands and Work Environment:Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Due to the nature of our business in regard to such things as delivery schedules, order inputs, selection, and Department of Transportation Hours of Service, overtime, attendance and punctuality are essential job functions. Should an individual in this classification not be able to adhere to this requirement due to a disability, they should contact their Human Resources department to see what, if any, reasonable accommodation may be made.