Reveal Guides (a partner with Reveal Diagnostic) is a cutting-edge CAD/CAM medical device company that creates custom surgical splints using 3D cameras, mills, and SLS (laser) 3D printing technology for dental surgeons across the country. We’re on the hunt for a top-notch Director of Operations who is strategic, dedicated, and has a true passion for their work. We’re seeking an exceptional individual who is willing to go the extra mile!

As a Director of Operations, your responsibilities will include but are not limited to, managing its resources, developing and implementing an operational plan, and ensuring that procedures are carried out properly. Additionally, the Director of Operations regularly evaluates organizational efficiency and makes necessary changes to maximize staff productivity. The Director of Operations assesses the needs of the company and finds ways to contribute to the big picture by ensuring daily operations run smoothly and as efficiently as possible.

Responsibilities:

The Director of Operations is responsible for:

• Ability to grow and enhance the business through operational processes, employee and staff capabilities, and financial performance
• Analyzes current and future trends and needs and accurately assesses functional responsibilities, competitive strengths, and vulnerabilities.
• Design and implement business strategies, plans, and procedures
• Builds and maintains a departmental structure, operating standards, and practices that are responsive and adaptable to evolving business needs
• Forward-looking: Ability to anticipate the implications and consequences of situations and take appropriate action. Create and implement multi-step game plans with contingencies to make sure results are achieved
• Crisis Management: Able to identify and correct errors with exceptional customer service skills.
• Hold staff rigorously accountable for achieving their objectives
• Evaluate organizational performance by analyzing and interpreting data and metrics
• Oversee daily operations of the organization and the work of employees
• Lead employees to encourage maximum performance and dedication

Leadership and Management

• Conduct regularly scheduled meetings, supervisions, and training to motivate staff for success
• Promote team building, create professional and technical skill development
• Establish and maintain effective working relationships.

Skills & Relevant Experience:

• High school diploma, AS/BS Degree, or equivalent.
• 5 years related experience or equivalent combination of education and experience.
• Minimum of 1 year of direct people management with exceptional efficiency
• Proven track record of strategic planning, organizing, directing, and coordinating a wide variety of activities; developing and implementing
• Experience multitasking and managing a multi-step process with deadlines
• Experience overseeing daily operations of a business
• Experience creating and refining processes for a high-growth company
• Effective fiscal management skills, including data analysis, sound recommendations, and adopting effective causes of action.
• Working persuasively and tactfully with supervisors and employees
• Demonstrable competency in strategic planning and business development
• Experience building teams and hiring/dismissing

Experience in the dental/medical industry and/or 3D printing is a bonus but not required.

About You

• Strong skills in planning, organizing, directing, and coordinating a wide variety of activities; developing and implementing. 
• You possess a remarkable ability to focus on small details while handling multiple tasks simultaneously.
• You’re professional and articulate, and you have superb written and communication skills.
• You exhibit a notable level of efficiency in the management of your time.
• You possess a strong motivation and aim to achieve success in this particular field of work.
• You’re well organized and reliable/consistent.
• You’re eager to work hard and play an integral role in helping the team and company grow.
• Excited about joining a startup culture and opportunity to shape the direction of an emerging industry

Details of Position: 

• Full-time hourly position reporting to the Founder and Chief of Operations.
• Salary pay range: $60,000 - $70,000 (based on experience).
• Hybrid position: You will be working remotely most of the time but will be required to come on-site when we have rush orders needed or requested by your manager
• Traveling will be required to the San Francisco location ** Must be ok with traveling**
• Competitive compensation and benefits package including health care, paid sick and vacation time, holiday pay, and 401K matching.

All your information will be kept confidential according to EEO guidelines.