We are seeking a Customer Service Representative - Medical Supply to join our team! You will be responsible for helping customers by providing product and service information and resolving technical issues.
Responsibilities:

• Handle customer inquiries and service opportunities
• Provide information about the products and services
• Troubleshoot and resolve product issues and concerns
• Document and update customer records based on interactions
• Develop and maintain a knowledge base of the evolving products and services
• Work with and assist other departments on projects
• Provide exceptional customer experience through all the above

​ Qualifications:

• Bi-lingual
• Previous experience in customer service, sales, or other related fields
• Ability to build rapport with clients
• Ability to prioritize and multitask
• Positive and professional demeanor
• Excellent written and verbal communication skills
• High School diploma minimum