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We are seeking talented Customer Service Representatives who will be responsible for the meaningful work of Focusing on the Human Side of Technology ® by providing courteous and efficient service for our members. We are a 24/7 Call Center that receives after-hour and overflow calls for cooperative and utility companies across the United States regarding power outages and bill pay. You will never make a sale, call out for collections, or solicit business.
At CRC, you will make a difference in countless people’s lives by being a calm and professional human voice to call when disaster hits, rather than an automated voice message. Your work here at CRC matters to real people and their security!
Fixed Starting Wage: $17.00 per hour
Full-time and Part-Time schedules are available
REQUIRED EDUCATION & EXPERIENCE:
WORKING CONDITIONS:
The working conditions described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.
While performing the duties of this job, the employee is regularly required to talk and hear; use hands and fingers. The employee is frequently required to stand, walk, sit, and reach. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, and depth perception.
All telephone calls made or received in the Contact Center are recorded and may be monitored for quality purposes. Recorded calls may also be received in follow-up to member/customer questions or concerns and utilized for training purposes.
The noise level in the work environment is usually moderate.
Other
$34k-42k (estimate)
04/04/2023
06/04/2024
crc.coop
DUNLAP, TN
100 - 200
1992
Private
DARLENE THOMPSON
$50M - $200M
The job skills required for CUSTOMER SERVICE REPRESENTATIVE 1 include Customer Service, Call Center, Communication Skills, etc. Having related job skills and expertise will give you an advantage when applying to be a CUSTOMER SERVICE REPRESENTATIVE 1. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by CUSTOMER SERVICE REPRESENTATIVE 1. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for CUSTOMER SERVICE REPRESENTATIVE 1 positions, which can be used as a reference in future career path planning. As a CUSTOMER SERVICE REPRESENTATIVE 1, it can be promoted into senior positions as a Customer Service Representative II that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary CUSTOMER SERVICE REPRESENTATIVE 1. You can explore the career advancement for a CUSTOMER SERVICE REPRESENTATIVE 1 below and select your interested title to get hiring information.