HIRING NOW!Customer Service Representative

Awesome Opportunity for the Right Person.

If you have great people skills, enjoy helping others, and want a good paying job with great benefits, then here’s your next career move. We are on a quest for an awesome experienced Customer Service Representative. Don’t miss the opportunity to join a team of exceptional people, who make coming to work fun.

Find out why customer service reps are 3.5x happier working for Select than for our competitors.

“Select is professional, has a great screening process and great support.” Select Associate, Debra

As a Select Customer Service Representative, We Offer You:

• Competitive pay
• Paid weekly (Direct Deposit or ATM Debit Card available)
• Access to health benefits and retirement plan
• A personal recruiter to help with job searches and assistance when at work!
• FREE ONLINE skills training 

Job Requirements:

• Previous Customer Service experience a plus
• Microsoft Office Suite
• Basic computer skills
• Able to multi-task
• Attention to detail and organizational skills
• Excellent written, verbal, and listening skills
• Able to work independently

Job Responsibilities:

•Provide a high level of service by connecting with clients to provide updates on their orders and discuss future orders.

•Assist with daily operational scheduling; meet with 1stand 2ndshift Production Supervisors to check orders status and workflow.
•Collaborate with the Production Manager to create a daily report of customer orders currently in-house. Review scheduled expected completion dates against current order statuses to ensure on-time completion.
•Review and update invoices, packing slips, certifications for customers.
•Troubleshoot incorrect paper work orders and discrepancies.
•Maintain the Monthly On-Time Delivery (OTD)Report.
•Keep up to date with Contract Review Master List through weekly review of Terms & Conditions and Quality Clauses.
•Meet with planners daily to discuss incoming/outgoing work orders.
•Meet with planners weekly to discuss challenges, order managing and solutions for the week.
•Participate in production team meetings.
•Communicate information and updates to appropriate departments.
•Supports S & R department–Receive and enter customer orders in the RMF system.
•E-mail Customer Satisfaction Surveys to top customers annually.
•Answer incoming phone calls.
•Perform other duties as assigned.

Working For Select

If you’re looking for administrative, clerical or light industrial opportunities, Select is the company for you! We’re part of the nation’s largest industrial staffing company with 30 years in business. Meaning we have hundreds of open jobs with top employers nationwide. A company that treats you like family, we’re committed to providing equal opportunities to all and ensuring you have a healthy and safe work environment, fair pay and the tools to succeed and grow. This includes a personal recruiter assigned to you, FREE online training for associates who complete 80 work hours, on-time pay and other benefits.