Essential Duties/Core Competencies. Prompt, efficient and friendly quality service of drinks ordered. Proper input of each order into the POS system. Comply with all department rules, regulations, policies, procedures and internal controls and all local, state and federal rules and regulations as they pertain to the service of liquor. Comply with T.I.P.S. training. Prepare set-ups and properly garnish drinks. Retrieve used glasses. Responsible fo...
Essential Duties/Core Competencies. Prompt, efficient and friendly quality service of drinks ordered. Proper input of each order into the POS system. Comply with all department rules, regulations, policies, procedures and internal controls and all local, state and federal rules and regulations as they pertain to the service of liquor. Comply with T.I.P.S. training. Prepare set-ups and properly garnish drinks. Retrieve used glasses. Responsible fo...
Essential Duties. Pull and maintain data for various systems and reports. Prepare and distribute reports. Create, review, and assist in deploying direct marketing communications (direct mail, email, SMS, push notifications) through different channels, such as vendors and/or in-house platforms. Maintains direct marketing schedules. Create and maintain promotional workbooks and calendars. Create, load and verify promotional offers through various s...
The. Reporting Accountant. will play a critical role in ensuring the accuracy and integrity of our. financial and regulatory reporting. This position is responsible for preparing essential reports for. the New Jersey Division of Gaming Enforcement (DGE), assisting with the month-end close. process, and performing detailed financial analysis. The ideal candidate has a strong foundation. in accounting principles and is eager to apply their skills i...
Key Responsibilities. Deliver top-tier customer service across all support channels, maintaining service excellence and meeting defined SLAs. Resolve player complaints and escalate unresolved issues as needed. Assist players with a wide range of needs, including account access, payments, promotions, technical troubleshooting, and all other aspects of the player experience. Assist customers with game-related inquiries, helping them understand the ...
Essential Duties. Must be able to perform AML duties assigned in an efficient and accurate manner on a daily basis. Must be able to follow rules and regulations to the letter. Prepares daily MTL, CTR, and SAR reports for compliance review. Maintain STRICT confidentiality of internal activities. Perform other duties as assigned. Core Competencies. Demonstrates consistent regard and dedication to guests, vendors, colleagues and the Company by being...
Key Responsibilities. Supervise Support Agents to ensure consistent delivery of excellent customer service across all support channels. Monitor team performance against defined KPIs and service-level agreements, taking proactive action to address gaps. Act as the first point of escalation for complex or sensitive customer cases. Provide day-to-day coaching, mentoring, and quality monitoring to keep agents aligned with company standards and best p...
The iGaming Operations Manager will be responsible for overseeing daily operational processes, coordinating with cross-functional teams, and ensuring that all customer-facing and back-end functions run smoothly and in compliance with regulatory and company standards. Operational Management. Oversee day-to-day operations of RW BET’s online casino platform, ensuring seamless customer experiences across all support channels. Lead Supervisors and Sup...
Essential Duties. Own social media content, copy, and publishing from end-to-end ensuring marketing goals and brand guidelines are met. Work cross-functionally to craft and implement a social plan and tone of voice. Oversee live coverage of various events, ensuring content quality and consistency across each channel. Maintain a rolling content calendar to align with brand marketing initiatives and promotions. Oversee the CRM needs including, Dire...
Essential Duties. Maintains, analyzes, troubleshoots, and repairs computer systems, hardware and computer peripherals. Documents, maintains, upgrades or replaces hardware and software systems. Supports and maintains user account information including rights, security and systems groups. Has knowledge of commonly-used concepts, practices, and procedures within a particular field. Relies on instructions and pre-established guidelines to perform the...
Job Description. The. Slots Floor Manager. is responsible for implementing gaming department policies and procedures as directed by the Slot Manager. . Essential Duties and Responsibilities. Safeguard assets of the company and ensures positive guest relations through the communication and proper utilization of procedures and controls in concert with the operations staff. Assign work and responsibilities, overseeing Gaming Operations and managing ...
Job Description. The. Slots Floor Manager. is responsible for implementing gaming department policies and procedures as directed by the Slot Manager. . Essential Duties and Responsibilities. Safeguard assets of the company and ensures positive guest relations through the communication and proper utilization of procedures and controls in concert with the operations staff. Assign work and responsibilities, overseeing Gaming Operations and managing ...
