You haven't searched anything yet.
Brightree is a wholly owned subsidiary of ResMed (NYSE : RMD, ASX : RMD).
When you work at Brightree, it’s more than just a job. You’ll be part of a team that’s driving innovation and leading the way in cloud-based patient management software.
The technology allows us to provide the tools for better outcomes but at our heart, we’re really about people. We strive to positively impact our customers’ businesses and the lives of patients every single day.
The Customer Support Representative Pharmacy / Home Infusion will provide exceptional customer service, and work to resolve customer issues in a friendly, effective, and efficient manner via different channels of communication for Brightree’s Home Infusion product.
The Support Representative will address customer inquiries related to the home infusion software product and work to resolve general complaints.
The representative will provide first-line technical and pharmacy assistance and will escalate the issue to relevant teams for timely resolution.
Let's talk about responsibilities :
Let’s talk qualifications and experience :
Joining us is more than saying yes to making the world a healthier place. It’s discovering a career that’s challenging, supportive and inspiring.
Where a culture driven by excellence helps you not only meet your goals, but also create new ones. We focus on creating a diverse and inclusive culture, encouraging individual expression in the workplace and thrive on the innovative ideas this generates.
If this sounds like the workplace for you, apply now! We commit to respond to every applicant.
Last updated : 2024-05-03
Full Time
Business Services
$37k-46k (estimate)
05/05/2024
05/23/2024
resmed.com
ORLANDO, FL
7,500 - 15,000
1989
Public
WILLIAM J SHIELDS
$1B - $3B
Business Services
ResMed develops, manufactures and distributes medical equipment for the treatment of sleep-related breathing disorders.
The job skills required for Customer support representative include Customer Service, Commitment, Communication Skills, Billing, Customer Support, Microsoft Office, etc. Having related job skills and expertise will give you an advantage when applying to be a Customer support representative. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Customer support representative. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Customer support representative positions, which can be used as a reference in future career path planning. As a Customer support representative, it can be promoted into senior positions as a Customer Service Representative III that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Customer support representative. You can explore the career advancement for a Customer support representative below and select your interested title to get hiring information.
If you are interested in becoming a Customer Support Representative, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Customer Support Representative for your reference.
Step 1: Understand the job description and responsibilities of an Accountant.
Quotes from people on Customer Support Representative job description and responsibilities
Collecting and analyzing customer feedback can also be a part of their customer support representative task.
02/13/2022: Danbury, CT
Communicated with customers to troubleshoot technical problems with both Windows and Mac operating systems.
12/25/2021: New Suffolk, NY
Customer support representative document reports, resolve complaints, and process orders and payments.
03/09/2022: Indianapolis, IN
Customer support representative are employees who are responsible for providing the best customer experience to customers, usually for after-sales transactions.
01/14/2022: Santa Maria, CA
Provided expert technical support and up selling of all products and organized daily follow-ups to ensure timely resolutions.
12/29/2021: Elyria, OH
Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.
Career tips from people on Customer Support Representative jobs
According to numerous studies, today’s consumers expect customer support representative to be more proactive and personalized.
02/06/2022: Waco, TX
Be as polite as possible when talking to clients over the phone.
02/12/2022: Manchester, NH
Consider using database to record activities and research product information.
02/13/2022: Petaluma, CA
Learn to refer to other service or technical departments for follow up as needed.
02/14/2022: Fort Myers, FL
Understand the customer’s expectations.
01/24/2022: Lawton, OK
Step 3: View the best colleges and universities for Customer Support Representative.