Responsibilities:
- Greet guests and provide excellent customer service
- Answer phone calls and direct them to the appropriate department or staff member
- Check-in and check-out guests, ensuring accuracy of information
- Handle guest inquiries and resolve any issues or complaints in a timely manner
- Maintain a clean and organized front desk area
- Assist with administrative tasks such as filing, data entry, and photocopying

Qualifications:
- Previous experience in a hotel is preferred
- Excellent communication and interpersonal skills
- Proficient in using phone systems and other office equipment
- Strong attention to detail and organizational skills
- Ability to multitask and prioritize tasks effectively
- Knowledge of guest relations principles and practices

Note: This job description is intended to provide a general overview of the position. Duties and responsibilities may be subject to change based on organizational needs and priorities.

Job Types: Full-time, Part-time

Pay: From $15.00 per hour

Expected hours: 24 – 40 per week

Benefits:

• Employee discount
• Paid time off

Schedule:

• 8 hour shift
• Day shift
• Evening shift
• Morning shift

Work setting:

• In-person
• Resort

Work Location: In person