Hotel Front Desk Agent Night Auditor

We are looking for talented Front Desk Agents to help curate a high-end guest experience at our one-of-a-kind oceanfront resort by greeting, registering, and servicing guests in a friendly and courteous manner. Night Auditor needed approx. 3 nights a week.

Responsibilities:

Immediately greet guest and offer to assist with their needs.

Consistently offer professional, friendly, and engaging service.

Upselling guest rooms and promoting hotel services.

Register and assign guests to hotel rooms.

Establish a method of payment and verify credit.

Make and confirm reservations.

Perform other duties as requested by management.

Night Auditor.

Qualifications:

High School diploma or equivalent preferred.

Previous customer service experience or equivalent training is required.

Ability to remain calm and friendly during difficult situations.

Knowledge of Opera Cloud is a plus.

About Company:

The Daytona Grande Oceanfront Resort introduces a new level of seaside elegance. Located at the World's Most Famous Beach, the soaring 27 stories offer exceptional views of the Atlantic Ocean and the City of Daytona Beach alike.

Our beautiful property is made even greater by the team members ready to serve you whether you're visiting with loved ones, enjoying some well-deserved time alone, or if you are part of a corporate group. The Daytona Grande team members are here to ensure your ease of mind and enjoyment of the World's Most Famous Beach.