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Service Desk Engineer (Voice)
Onsite- Des Moines IA
Contract
What are the top skills required for this role?
1. ITIL V.4
Job Description / Responsibilities "IT Service Desk (Voice process ) role for healthcare project.
Associate should be well versed with typical IT Service Desk tasks with minimum 18 months in International Service Desk, including handling user issues over phone, email & tickets.
Should be familiar with basic Citrix, VMware, Microsoft Outlook, Network, VPN, Internet, and other Hardware / software troubleshooting techniques.
Should be willing to work in a 24x7 work environment (predominantly US / Night shifts).
Excellent communication is a must."
Full Time
Business Services
$47k-59k (estimate)
03/11/2024
04/10/2024
reqroute.com
SAN JOSE, CA
50 - 100
2008
YASH DAVE
<$5M
Business Services
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Attend Customer service, customer support, and customer experience training.
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Experience in technical support positions is a plus.
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