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Customer Support Representative
$40k-51k (estimate)
Full Time 1 Week Ago
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John Hufnagle State Farm Insurance Agency is Hiring a Customer Support Representative Near Philadelphia, PA

Achieve Your Career Ambitions - Join Us as a Customer Support Representative Today!

The business has been thriving, and we are looking to invest in top talent to keep up with our growth!

This position is essential to our business as you’ll be creating and maintaining strong relationships with our new and current customers. We’ll get you fully trained to take on the needs of our customers and provide them with the best experience insurance has to offer. All we need from you is dedication, drive, and commitment to success.

This sales position offers a competitive salary. We are looking to help YOU succeed and grow in this industry as our next Service Advisor.

Salary: $40,000.00-$65,000.00 per year

Service Advisor Responsibilities

  • Collaborate with management teams to stay updated on new products, services, and policies.
  • Engage with clients in a friendly and professional manner while actively listening to their concerns.
  • Answer incoming customer inquiries.
  • Record customer information within our customer service database.
  • Create client relationships with new and existing customers.
  • Offer support and solutions to customers in accordance with the company's customer service policies.

Service Advisor Requirements

  • Strong Interest in a customer oriented career – Sales experience is a plus but not required.
  • Be willing to obtain () your Property & Casualty license.
  • Commitment to success and obtaining personal goals
  • Have an upbeat, positive, and enthusiastic attitude.
  • Great self-starter with a sense of urgency.
  • U.S. Work authorization (Required)

Service Advisor Benefits

  • In house training with a strong focus in the first 60 days
  • Competitive pay plan
  • Family-oriented work environment
  • M-F Schedule with Work-life balance
  • PTO & Paid Holidays
  • Paid Trainings

Advancement Opportunities:

  • Advancement opportunities are available through training and mentorship programs to advance your professional career within the organization.

Job Summary

JOB TYPE

Full Time

SALARY

$40k-51k (estimate)

POST DATE

05/09/2024

EXPIRATION DATE

07/07/2024

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The job skills required for Customer Support Representative include Customer Service, Customer Support, Listening, Dedication, etc. Having related job skills and expertise will give you an advantage when applying to be a Customer Support Representative. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Customer Support Representative. Select any job title you are interested in and start to search job requirements.

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The following is the career advancement route for Customer Support Representative positions, which can be used as a reference in future career path planning. As a Customer Support Representative, it can be promoted into senior positions as a Customer Service Representative III that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Customer Support Representative. You can explore the career advancement for a Customer Support Representative below and select your interested title to get hiring information.

If you are interested in becoming a Customer Support Representative, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Customer Support Representative for your reference.

Step 1: Understand the job description and responsibilities of an Accountant.

Quotes from people on Customer Support Representative job description and responsibilities

Collecting and analyzing customer feedback can also be a part of their customer support representative task.

02/13/2022: Danbury, CT

Communicated with customers to troubleshoot technical problems with both Windows and Mac operating systems.

12/25/2021: New Suffolk, NY

Customer support representative document reports, resolve complaints, and process orders and payments.

03/09/2022: Indianapolis, IN

Customer support representative are employees who are responsible for providing the best customer experience to customers, usually for after-sales transactions.

01/14/2022: Santa Maria, CA

Provided expert technical support and up selling of all products and organized daily follow-ups to ensure timely resolutions.

12/29/2021: Elyria, OH

Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.

Career tips from people on Customer Support Representative jobs

According to numerous studies, today’s consumers expect customer support representative to be more proactive and personalized.

02/06/2022: Waco, TX

Be as polite as possible when talking to clients over the phone.

02/12/2022: Manchester, NH

Consider using database to record activities and research product information.

02/13/2022: Petaluma, CA

Learn to refer to other service or technical departments for follow up as needed.

02/14/2022: Fort Myers, FL

Understand the customer’s expectations.

01/24/2022: Lawton, OK

Step 3: View the best colleges and universities for Customer Support Representative.

Butler University
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