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At Surv, we unite local communities by providing jobs that act as a “life” pivot point for young adults to springboard into a “full life.” Our team provides affordable, high-quality odd-job services for neighbors & businesses.
About the role: At Surv, we consider our customers more than just customers - they are our neighbors, an integral part of the communities we service. As a Neighbor Success Associate (NSA), you will play a pivotal role in shaping the experiences our neighbors have both before and after a job is started and completed. In this position, you will engage with repeat and new neighbors and become integrated into the community we have within the organizational ecosystem. This isn’t your typical sales position, instead, it's an opportunity to invite members of our community to rediscover the power of servitude and extend the invite to those who have yet to discover the full range of what we offer.
Responsibilities: It’s an exciting time for the company as we grow to unite local communities together. A key responsibility within the team is remaining adaptable as we grow and change the roles to suit the needs of the company. Functions of NSA’s include:
Interact with a diverse range of individuals, from newcomers to long-time Surv enthusiasts
Facilitate the closing of job requests, including securing deposits when necessary.
Contribute to building lasting relationships by showcasing the value Surv brings.
Proactively address any issues to ensure prompt resolution and customer satisfaction.
Use the opportunity to answer questions, identify potential referrals, discuss future service needs, and introduce them to our Surv membership.
Things we are looking for:
How you’ll be supported:
Requirements:
Start Date: 4 week onboarding commences 3/11/2024
Offer:
Why join Surv?
The habits we teach will change your life. We seek to teach and encourage our team to be the best in how they act, what they pursue, the ways they think, and in whatever tasks they undertake. We are always looking to promote from within and grow our team’s talent. We hope you’ll consider applying and joining us as we unite communities!
Full Time
$36k-45k (estimate)
02/13/2024
05/12/2024
The job skills required for Customer Service Representative include Problem Solving, Communication Skills, Scheduling, Futures, etc. Having related job skills and expertise will give you an advantage when applying to be a Customer Service Representative. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Customer Service Representative. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Customer Service Representative positions, which can be used as a reference in future career path planning. As a Customer Service Representative, it can be promoted into senior positions as a Customer Service Representative III that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Customer Service Representative. You can explore the career advancement for a Customer Service Representative below and select your interested title to get hiring information.