27 Customer Service Representative Jobs in Goodyear, AZ
Rent-A-Center is Hiring a Customer Service Representative Near Goodyear, AZ
Main Responsibilities of a Customer Service Representative
- Serves customers by providing all necessary service and product information.
- Resolves service and product problems.
- Ensures customer satisfaction and pleasant user experience.
We are looking for an experienced and seasoned customer service representatives who will always be on top of their performance and make a contribution to the overall excellence of our customer service.
Customer service representative is the first line of contact with the customers for any business. So, that means that we need a person who fully understands the importance of this job and is willing to show all the dedication needed.
Customer service is important for building trust with customers, so our perfect candidate must have great organizational and communication skills.
A perfect candidate that we have in mind must be creative, organized, and highly skilled in processing customer adjustments and maintaining financial accounts.
By analyzing customer needs and collecting customer information, our customer service representative recommends potential services and products to management. By accomplishing related results, our top-quality candidate contributes to the team effort.
Responsibilities of a Customer Service Representative
- Answers service and product questions to attract potential customers.
- Recommends other services and products based on the known information.
- Records account information to open customer accounts.
- Updates account information.
- Maintains customer records.
- Resolves service and product problems.
- Clarifies customers' complaints.
- Determines the cause of the problem.
- Provides adequate solutions to problems according to the policy.
- Multitasking
- Analyzing information
- Resolving conflict
- Phone skills
- Listening
- Documentations skills
- Market Knowledge
- Problem-solving
- Quality focus
- Communication skills
- Product knowledge
- Customer service
Job Summary
Full Time
$36k-45k (estimate)
05/03/2024
05/16/2024
rentacenter.com
PLANO, TX
7,500 - 15,000
1973
Public
MITCHELL E FADEL
$1B - $3B
Business Services
Related Companies
About Rent-A-Center
RAC is a rent-to-own company that allows users to obtain ownership of electronic products, home appliances, computers and smartphones.
The following is the career advancement route for Customer Service Representative positions, which can be used as a reference in future career path planning. As a Customer Service Representative, it can be promoted into senior positions as a Customer Service Representative III that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Customer Service Representative. You can explore the career advancement for a Customer Service Representative below and select your interested title to get hiring information.
