Description

POSITION SUMMARY:

The Assistant Property Manager (Level II) is responsible for comprehensive property leadership and will stand in as Property Manager in their absence. This role requires the ability to regularly exercise independent and sound decision-making, providing leadership and support of all aspects of community operations, sales, leasing, training, rent collection, customer service, maintenance and administrative duties, as assigned.

ESSENTIAL DUTIES AND RESPONSIBILITIES:

• Show and lease apartments to prospective residents at Shady Tree and Hidden Elms Apartments 
• Lead and support resident screening and application process, ensuring all residents meet minimum criteria
• Collect delinquent rents by strictly adhering to our collection protocol, including generation and distribution of all notices, as required
• Assist Property Manager with accounts receivable/payable
• Complete daily rent deposit 
• Perform service request call backs to ensure our maintenance team delivered superior service
• Lead and support the development, implementation, and evaluation of effective property marketing plans
• Drive support and accountability to property maintenance requirements including dealing with vendors and contractors, including assistance in obtaining bids for capital improvements as directed by Maintenance Supervisor and/or Property Manager 
• Establish rapport with residents so they feel recognized, valued, and appreciated
• Ability to operate and understand personal computer functions and company utilized software
• Make sure all make ready homes meeting company standard and report deficiencies to Maintenance Supervisor and/or Property Manager 
• Assist with the creation of renewal offers and works with the property manager to improve renewal percent year over year
• Effectively identify, receive, and resolve resident concerns timely and professionally

Requirements

SKILLS AND QUALIFICATIONS:

• 3 years experience in resident leasing or property management 
• Professional Image
• Strong administrative, communication and organizational skills
• Ability to set and achieve goals
• Strong work ethic
• Ability to sell and close a sale 
• Ability to exercise effective independent judgment and sound decision-making
• Entrata Experience (or comparable software use)
• Great time management skills and the ability to prioritize
• Strong foundational understanding of sales and marketing concepts
• Must have reliable transportation to move between sister communities, Hidden Elms and Shady Tree, as scheduled.

EDUCATION, TRAINING AND/OR EXPERIENCE:

• High School Diploma or equivalent. Some college or advanced technical training is preferred.

SUPERVISORY RESPONSIBILITY:

• Yes

PHYSICAL REQUIREMENTS:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. 

• While performing the duties of this job, the employee is regularly required to sit; use hands to finger, handle, or feel; reach with hands and arms, talk or hear. 
• Employee is occasionally required to stand; walk; and stoop, kneel, crouch, or crawl. 
• Employee must occasionally lift and/or move up to 25 pounds.
• Specific vision abilities required by this job include close vision, and ability to adjust focus.

BENEFITS:

Our people are the organization’s greatest asset. We are proud to offer a full range of employee benefits. This full-time position offers a competitive base salary with bonus potential, paid time-off and paid holidays. Medical/Dental/Vision Insurance, and a 401K Plan with 4% employer match. To find out more about us, check out our website at www.whereUmatter.com. 

EQUAL EMPLOYMENT OPPORTUNITY:

Renewing Management is proud to be an Equal Opportunity Employer. We do not discriminate in any employment policies or practices on the basis of race, color, religion, age, sex (including pregnancy), national origin, marital status, gender identity, veteran/military service, disability, genetic information, sexual orientation, or any other characteristic protected by law.

This Job Description is not an all-inclusive list of your functions and tasks. Job functions may be added, deleted, or modified at any time by your management team. Receipt of this job description does not constitute a contract of employment.