32 Field Service Technician Jobs in Mechanicsburg, PA
Renewal By Andersen of Central PA is Hiring a Field Service Technician Near Mechanicsburg, PA
Description
Named to the 2021 list of Best Places to Work in PA by Central Penn Business Journal!
Overview: The Service Technician will be responsible for servicing and repairing any previously installed products while providing excellent customer service.
Main Duties & Responsibilities:
- Service and Repair previously installed Renewal by Andersen products.
- Analyze customers situations, determine corrective action to be taken and verify the action has fixed the situation is as efficient and cost-effective manner as possible; keep team members informed as needed of customer interactions and actions taken.
- Follows established Renewal processes, making recommendations for process improvement.
- Keeps service area neat and organized; inventory service stock area of warehouse; request material replenishment as needed; provide detailed information to Customer Service Representatives.
- Analyzes customers situations, determine corrective action to be taken, and verify that the action taken has fixed the situation.
- Interfaces with customer in a respectful manner, giving the customer the information and explanations that are helpful in understanding the situation and corrective action; Remains focused on customer’s issues and concerns; responding to requests in a thorough and timely manner.
- Coaches, trains & supports service team members; looks for opportunities to learn from others & to develop/teach others as needed.
- Maintains prescribed vehicle stock levels and ensures material is available to perform on-site service work; maintain clean & organized vehicle.
- Portrays a professional appearance with clothing, vehicle, and personal actions on-site.
$23/hr plus bonuses
Requirements
QUALIFICATION AND SKILL REQUIREMENTS:
- Valid Driver's License
- High School Diploma or GED
- A minimum of 2 years of work experience in the home improvement or other closely related field.
- Work experience with basic construction techniques; good knowledge of basic construction and building materials; knowledge of the terminology of the industry.
- Demonstrated interpersonal communication skills, strong listening & empathy skills.
Job Summary
Full Time
Wholesale
$58k-74k (estimate)
10/14/2023
06/16/2024
rbacentralpa.com
DUNCANSVILLE, PA
50 - 100
Private
$10M - $50M
Wholesale
Related Companies
The job skills required for Field Service Technician include Customer Service, Repairing, Interpersonal Communication, etc. Having related job skills and expertise will give you an advantage when applying to be a Field Service Technician. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Field Service Technician. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Field Service Technician positions, which can be used as a reference in future career path planning. As a Field Service Technician, it can be promoted into senior positions as a Field Service Rep. III - Electronic Equipment that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Field Service Technician. You can explore the career advancement for a Field Service Technician below and select your interested title to get hiring information.
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