Job Description

Job Description

Our client located in Kearney Mesa area is looking for a Customer Service Rep / Data Entry Rep . This is a great opportunity with a stable company that provides excellent pay and benefits, this position is 100% ONSITE, M-F 730am-4 : 00pm.

This is a full time, temp to hire opportunity. Offering $18-20 / hr.

HIGH CALL VOLUME / CALL CENTER ENVIORMENT*

Job Responsibilities

• Maintain database by entering new and updated customer and account information
• Prepare source data for computer entry by compiling and sorting information
• Establish entry priorities
• Process customer and account source documents by reviewing data for deficiencies
• Responsible for handling alpha and / or numeric input
• Processes tickets, tolls, violations, registrations, recall notices, plate release letters, extension letters, and excise taxes as necessary.
• Contacts customers via telephone or correspondence as frequently as necessary to meet company standards.
• Contacts customers to obtain missing information or data to ensure an accurate customer database.
• Performs other related duties as assigned.

Job Requirements

• Impeccable attention to detail
• Customer Service Experience within past 2yrs in work history
• In-depth knowledge of database systems
• Working knowledge of spreadsheets and other word processing tools
• Tactile dexterity
• Strong ability to work quickly and accurately
• General administration skills
• Excellent verbal and written communication skills
• Great interpersonal and customer service skills

Requires accuracy and general computer literacy