Job Description

Must be completely familiar with all the different kinds of liquor, recipes and prices of

drinks, proper glassware used for each recipe, as well as garnishes needed.

Anticipate guest needs, respond promptly and acknowledge all guests, maintaining

positive guest relations at all times.

Resolve guest complaints, ensuring guest satisfaction in each interaction.

Efficiently maintain bar supplies, including preparation of daily requisition, as necessary.

Know drink recipes, prices and type of beverages available.

Follow guidelines established in regard to age identification for suspected minors.

Courteously, but efficiently, check identification where appropriate.

Be familiar with accurate cash handling procedures to include proper discounting,

MICROS system (or registers), bank procedures and tip policies. Responsible for

accurately charging the guests for drinks. Responsible for accurate intake of all the

monies.

Promote and upsell liquor and food.

Efficiently enforce the red line system with no exceptions.

Follow alcohol awareness guidelines.

Be formally trained regarding liquor liability within 30 days of employment and every 2

years thereafter.

Observe proper sanitation and cleanliness procedures.

Efficiently complete all sidework pre / post shift.

Never leave liquor unattended during the assigned shift.

Work in a cooperative and friendly manner with fellow associates.

positive attitude in each and every encounter.

Perform any reasonable request as assigned or directed by management.

Location Description

115 Presidential Circle, Gettysburg, Pennsylvania 17325 Experience Historic Gettysburg in style at the modern Courtyard by Marriott Gettysburg which is located just miles from the center of Gettysburg's popular historic sites at the convenient crossroads of US 15 & US 30 in the Gateway Gettysburg Campus.

The Courtyard by Marriott features 152 spacious, contemporary guest rooms, indoor pool, Bistro and walking distance to Gateway Movie Theaters.

Requirements

Effective communication skills, both verbal and written, to communicate with guests

and associates.

High work ethic and self-initiative

Ability to work in high pressure situation

Experience in problem solving and guest resolution

Regular attendance according to established guidelines

May be required to work varying schedules to reflect the business needs of the property

Must possess basic computational ability

Understand and efficiently and accurate operate MICROS system (or registers).

Be able to accurately memorize drink ingredients and garnishes for use in beverage

service.

Focus and maintain attention to tasks, and complete work assignments on time despite

frequent interruptions

Ability to maintain excellent relationships with staff and maintain staff and guest

confidentiality at all times

Last updated : 2024-03-23