reLink Medical is the nation’s largest independent provider of medical equipment disposition services. Experiencing rapid growth and success, we’re also building a company culture that empowers people to do their best work and to enact positive change in the field of healthcare.

Thanks to each one of our dedicated employees, reLink was named one of the fastest growing companies in the 2021 & 2022 Inc. 5000 List. We’ve also been recognized for our award-winning culture and business model by Crain’s Business Cleveland, the Medical Mutual Pillar Awards, Smart Business Magazine, Case Western Reserve Weatherhead 100 winner and more.

Headquartered in Twinsburg, Ohio, reLink Medical was founded in 2014. Our people, processes and technology have assisted over 3,000 hospitals and healthcare facilities in 34 states with the disposition of obsolete, excess, out-of-service or used medical equipment. With an additional logistics facility in Atlanta, Baltimore, & St. Louis, we are the largest and most comprehensive independent disposition solution in the industry.

Why come to work for reLink Medical? We are dedicated to the growth of our employees and continue to evolve our culture, being an ideal company to work for.

Job Summary

The Inside Sales Representative will be responsible for telephone and email prospecting, qualifying, and processing marketing leads, and generating summarized reports of their key findings. This individual will be an enthusiastic team player with exceptional phone communication skills, able to understand different buying personas, and position and communicate the value of reLink Medical’s solutions. This position is responsible for achieving monthly sales forecasts through account management and lead generation calls that secure medical equipment for the company to market and resell. The position reports to Vice President of Inside Sales.

Essential Duties and Responsibilities

• Create and execute a territory sales plan and monthly call schedule that meets or exceeds established sales quotas and supports company revenue and profit targets
• Build long term, productive, and mutually beneficial relationships with existing and new suppliers and customers
• Manage large amounts of inbound and outbound calls on a daily and weekly basis
• Accurately record all customer calls and transaction details in reLink systems
• Identify account needs, clarify information, research, and provide solutions for each issue that occurs
• Collaborate with reLink Product Management and Logistics team members to ensure effective collection and sale of customer equipment at target margins
• Meet all personal/team qualitative and quantitative targets
• Target potential customers and assess opportunity for sales by developing sales leads through cold calling and collateral distribution.
• Complete up to 75 calls per day into Healthcare Providers
• Plan and implement sales performance for one or more of the product line

Minimum Qualifications

• Exceptional communication skills– both written and verbal– and the ability to build a genuine rapport with prospects over the phone
• Ability to learn quickly and manage multiple priorities and/or project
• Driven and resourceful in finding new approaches to ensure his/her message is resonating with potential customers
• Ability to problem-solve and identify process efficiencies and improvements
• Familiarity or ability to quickly learn marketing systems and tools
• Proven sales and account management skills
• Demonstrates effective negotiation and closing techniques
• Works well in a team environment
• Ability to work full-time at reLink office and travel as needed on a minimal basis
• Understanding healthcare industry and medical devices used in hospitals highly desirable
• Desired Education and Experience:Associate or bachelor’s degree
• 2-3 years of sales and outbound call center experience
• Salesforce systems experience highly desirable

Competencies, Preferred Knowledge, Skills, and Abilities

• Excellent interpersonal and customer service skills.
• Proficiency in Microsoft Office products
• Excellent verbal and written communication skills.
• Excellent organizational skills and attention to detail.
• Ability to maintain confidentiality of records and information
• Ability to collaborate effectively with others, able to manage assigned vendors
• Detail oriented in performing tasks, managing records, and reporting
• Ability to work independently.

Physical Demands and Work Environment
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this Job, the employee is regularly required to sit; use hands to finger, handle or feel; reach with hands and arms and talk or hear. The employee is frequently required to walk. The employee is occasionally required to stand and stoop, kneel, crouch, or crawl. The employee must frequently lift and/or move up to 10 pounds and occasionally lift and/or move up to 25 pounds.

Specific vision abilities required by this job include Close vision and Distance vision.

Work Hours and Compensation:

• 8:00 AM – 5:00 PM, Monday-Friday
• Salary $42-$55K annually commission
• Expected annual on target earnings: $65-$75K

Job Type: Full-time

Pay: $42,000.00 - $55,000.00 per year

Benefits:

• Dental insurance
• Disability insurance
• Health insurance
• Paid time off
• Vision insurance

Experience level:

• 2 years

Shift:

• 8 hour shift

Supplemental pay types:

• Commission pay

Weekly day range:

• Monday to Friday

Work setting:

• In-person
• Office

Experience:

• Sales: 2 years (Required)
• Healthcare management: 1 year (Required)

Ability to Relocate:

• Twinsburg, OH 44087: Relocate before starting work (Required)

Work Location: In person