2 Floor Manager Jobs in Lexington, MA
Relais & Châteaux is Hiring a Floor Manager Near Lexington, MA
Company Description
About us
Perfectly nestled in Lexington, Massachusetts, just 15 miles outside Boston, the Inn at Hastings Park provides unrivaled hospitality and exceptional culinary experiences. The Boston area’s only Relais & Châteaux property, the Inn features 22 stylishly luxurious accommodations, including a lovingly preserved guest house and barn that merge Lexington’s historic heritage and architecture with a contemporary American chic design.
An immersive food and wine destination unlike any other in New England, the Inn provides a delicious respite for those in-the-know, from a transformed seasonal menu at upscale Town Meeting Bistro, to the exclusive Culinary Garden. Inn owner Trisha Pérez Kennealy also shares her passion for teaching in her role as Culinary Educator, offering indoor and outdoor cooking classes for hotel and day guests alike.
Job Description
The Floor Manager Is responsible for the overall direction, coordination, and evaluation of dinner. Carries out supervisory responsibilities in accordance with the organization's policies and applicable laws. Responsibilities include training employees; planning, assigning, and directing work; appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems. He/she is also responsible for providing attentive, courteous and efficient service to all guests.
Responsibilities Include:
- Coordinate daily Front of the House and Back of the House restaurant operations, providing leadership and supervision of all team members
- Responsibility for coordinating and overseeing servers with maintenance cleaning of dining room areas
- Train new and current employees on proper customer service practices
- Onboard newly hired servers; lead training for newly hired servers; and coordinate, oversee, and lead training schedule for newly hired servers
- Deliver superior service and maximize customer satisfaction
- Respond efficiently and accurately to customer complaints
- Manage restaurant’s good image and suggest ways to improve it
- Control operational costs and identify measures to cut waste
- Create detailed reports on weekly, monthly, and annual revenues and expenses
- Promote the brand in the local community through word-of-mouth and restaurant events
Qualifications
Education & Experience:
• At least 2 years experience in a hotel, restaurant or related field.
• College course work in related field helpful.
Additional Information
- Salary starting at $55,000
- Medical, vision and dental insurance
- 401K
- Discounts at other Relais and Chateaux properties around the world
Job Summary
Full Time
$86k-145k (estimate)
04/05/2024
06/03/2024
The job skills required for Floor Manager include Leadership, Customer Service, Planning, Coordination, Customer Satisfaction, etc. Having related job skills and expertise will give you an advantage when applying to be a Floor Manager. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Floor Manager. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Floor Manager positions, which can be used as a reference in future career path planning. As a Floor Manager, it can be promoted into senior positions as a Stock Loan Manager III that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Floor Manager. You can explore the career advancement for a Floor Manager below and select your interested title to get hiring information.
If you are interested in becoming a Floor Manager, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Floor Manager for your reference.
Step 1: Understand the job description and responsibilities of an Accountant.
Quotes from people on Floor Manager job description and responsibilities
A floor manager can also work at an exterior location during broadcasts of outdoor concerts or sporting events.
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The floor manager must handle all this, helping people to stay calm and remaining diplomatic and helpful.
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They supervise and train staff to perform allocated roles.
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Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.
Career tips from people on Floor Manager jobs
Administer pay slips to staff.
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Be sure, though, to check that the flooring warranty covers use with floor heating.
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Be transparent and accountable.
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Hire quality employees who want to enact change.
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Manage inventory at all times.
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Step 3: View the best colleges and universities for Floor Manager.
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