Reimagined Parking is Hiring an Attendant @ Georgia Aquarium Near Atlanta, GA
Job Description
Job Description
Description
Who You’ll Work For? The Reimagined Parking family of nationally recognized brands–Impark, Lanier, Republic Parking, AmeriPark, and ParkOne—is the world's leading tech-powered, people-driven parking solutions provider. Our workforce of 8,000 manages 3,400 high-density parking facilities across 500 North American cities, generating 34 million digital transactions annually. What You’ll Do The Lot Attendant performs a variety of tasks to ensure a smooth operation of the parking facility, while delivering service that exceeds our customer/client’s expectations. Depending on the needs of the location the Lot Attendant is responsible for greeting guests, issuing tickets, collecting payment, completing car counts, and ensuring facility cleanliness. The Lot Attendant works closely with fellow team members, Operations Manager, and/or Shift Supervisor to ensure that cleanliness as well as safety standards are met at all times. At the Georgia Aquarium location, we are looking for high-energy team members with exceptional guest experience skills. Potential candidates will need to be willing to work nights and weekends, as this is a location that operates 7 days a week. It is a fast-paced environment that is in the elements.
Key Responsibilities
Greet arriving and departing guests in a friendly and courteous manner
Act as traffic controller to direct incoming guests to available parking spaces
Perform vehicle counts on location throughout shift to ensure garage does not over fill available spaces
Control traffic at entrances and exits as needed; provide assistance to guests who have forgotten where they parked
Assist in the maintenance and repair of parking equipment and any general maintenance tasks as directed by the facility or Operations Manager
Assist in garage sweeps, trash removal, and other maintenance tasks assigned by the Operations Manager
Use respectful communication to assist guests with their questions, problems, and concerns; relay information to Operations Manager or Shift Lead as necessary
Immediately report any accidents, incidents or safety concerns to Operations Manager or Shift Lead
Communicate professionally at all times with guests, client, and teammates.
Skills, Knowledge and Expertise
At least 18 years of age
Previous customer service experience, preferred
Excellent customer service and communication skills