Overview

Drive your store’s profitability by:• Contributes to the achievement of Store KPI Targets by building an emotional connection with Customers.• Achieve operational excellence, flawlessly execute store operations; responsible for product flow to and from sales floor and cashier procedures.

Job Responsibilities

GENERAL:

• Is aware of store and individual targets and actively works to meet or exceed these by using all resources available within the store.• Complies with store policies and procedures and maintains a safe working environment.• Collaborates productively and respectfully with team members to meet and exceed store goals.• Makes themselves available to support other team members as needed.

SALES ASSOCIATE:• Meet and exceeds customer expectations and boosts sales and brand experience.• Create a connection with every customer by being a passionate and enthusiastic brand ambassador.• Maintain an appealing, easy-to-shop environment for customer by consistently executing visual merchandising and housekeeping standards.• Minimize loss by actively maintaining sales floor awareness while serving customers.

CASHIER:• Completes sales transactions quickly and accurately while adhering to cash protection procedures.• Uses selling expertise to maximize opportunities at the cash desk to create add-on sales and build customer loyalty.• Handles returns, refunds, and exchanges and uses these as an opportunity to reinforce and enhance the customer experience.

STOCKROOM:• Uses retail and customer expertise to maximize sales opportunities by prioritizing merchandise flow to the sales floor.• Ensures adequate supplies to create an effective stockroom environment and continually maintains this (Including all merchandise) within and around the vicinity.

KEY RELATIONSHIPS:• Consumers• Peers and Store team • Local Administration (i.e., mall management)

Qualifications

• Must have completed or pursing a high school diploma or general education degree (GED)• Three to six month’s experience working in a sports/fashion customer & commercial focuses retail environment is preferred.• Basic numeracy, literacy, and verbal communication skills.• Must be 16 years or older.

• Must possess and consistently exhibit the competencies relative to the position.• Knowledge of customer service principles and processes.• Ability to learn and adapt quickly in a fast-paced environment.• Demonstrates an inspirational attitude that contributes to a positive team environment• Ability to maintain reliable and consistent attendance and punctuality

Requirements & EEO Statement

•Ability to work a flexible schedule (which includes nights, weekend and holiday availability) •Ability to bend, lift, open and move product and fixtures up to 50 lbs., as needed •Ability to travel to other store locations (if needed) and attend district meetings SPARC Group LLC is an equal opportunity employer. We value a culture of inclusion and diversity within our workforce, and are committed to maintaining a workplace free from prohibited employment conduct, including discrimination or harassment on the basis of race, color, national origin, sex, age, religion, disability, genetic information, sexual orientation, gender identity or expression, marital status, domestic partner status, civil partnership, status as a covered veteran, status in the Uniformed Services of the United States, citizenship and any other characteristic protected by law (“Protected Characteristics”).