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Customer Service Representative
Red Hawk Casino Placerville, CA
$43k-54k (estimate)
Full Time 3 Weeks Ago
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Red Hawk Casino is Hiring a Customer Service Representative Near Placerville, CA

DUTIES AND RESPONSIBILITIES

Provide excellent customer service. Example: If two employees are on duty and only one is running a cash regis¬ter while the other performs stocking or cleaning duties, all such work should be set aside if more than two customers line up at the register in operation; the second register should be opened immedi¬ately in order to provide fast and friendly service to the custom¬er.

  • Complete all shift duties as assigned.
  • All employees are expected to safeguard the company's assets unless their own physical safety, or that of co-workers or customers, may be jeopardized:
  • Follow company policies regarding cash control, proper safe operation.
  • Follow correct vendor check-in procedures.
  • Complete all end of shift paperwork.
  • Pay immediate attention to any spill or other hazardous condi¬tion.
  • Other duties may be assigned from time to time by the Store Manager.

QUALIFICATION REQUIREMENTS

  • Ability to read, understand and write the English language at the eighth-grade level, including the ability to hear the spoken word.
  • Pass all required training including alcohol, tobacco, UST and food handler testing.
  • Eighth-grade level math competency in order to make change, complete shift re¬ports, and account for numbers of a variety of products during vendor check-in.
  • Sufficient visual acuity to check identification. 
  • Ability to read and understand instructions for operating electronic cash registers, gas consoles, and other equipment.
  • Ability to lift up to 50 pounds, carrying cases of soft drinks, beer and juice, etc. at least once per shift.
  • Ability to stock shelves and coolers, including entering and working in a cooler at a temperature of 36 degrees up to 30 minutes at a time.

Performance Indicators:

  • Cash variances.
  • Site standards.
  • Customer service.
  • Commitment to the store and team.

Job Summary

JOB TYPE

Full Time

SALARY

$43k-54k (estimate)

POST DATE

05/22/2024

EXPIRATION DATE

06/14/2024

WEBSITE

redhawkcasino.com

HEADQUARTERS

PLACERVILLE, CA

SIZE

1,000 - 3,000

FOUNDED

2008

TYPE

Private

CEO

NICHOLAS FONSECA

REVENUE

$10M - $50M

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About Red Hawk Casino

Red Hawk boasts magnificent views and a natural setting that inspires true gamblers.

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