Position Description 
Medical Assistant

Essential Duties

This position includes, but is not limited to, the following essential functions:

• Manage referrals and scheduling of treatment appointments.

• Provide education to clients in individual and group settings.

• Communicate with referral source on client progress.

• Responsible for performing and recording vitals.

• Must maintain electronic filing system in an efficient and orderly manner.

• Assist medication management department and distribute medications as appropriate and directed.

• Interact in the community with other agencies, representing Trivium Life Services. 

• Marketing responsibilities as assigned.

• Comply with all HIPAA regulations in coordination with the HIPAA Compliance Officer.

• Abide by all Trivium Life Services Corporate Compliance policies and Code of Ethics.

• Complete trainings as identified by Supervisor. 

• Other duties as assigned.

To perform this job successfully, the individual must be able to perform each essential responsibility satisfactorily.

Knowledge, Skills, and Abilities

• Builds and develops internal and external relationships, creates partnerships, builds trust, share ideas, and accomplishes work.

• Develops others to become more effective through strengths, expectations, and coaching.

• Embraces change and sets goals that align with the company's vision.

• Encourages and inspires others through positivity, vision, confidence, challenges, and recognition.

• Able to gather and evaluate information that leads to smart decisions.

• Provides clear communication and shares information regularly and concisely.

• Holds themselves accountable for their performance.

• Strong knowledge of medication management.

• Demonstrate strong attention to detail.

• Ability to coordinate care, delegate tasks, provide referrals and problem solve as needed.

• Ability to support the agency's culture, growth, and success through communication, accountability, and positivity.

• Ability to be clear headed and decisive based on the scope of the position.

• Ability to work efficiently and effectively both individually and as part of a professional team.

• Ability to appropriately accept feedback through the supervision process - thus displaying the willingness to learn, grow, and improve.

• Ability to uphold professional Code of Ethics and maintainappropriate boundaries when working with clients and peers.

• Effective oral/written communication, organizational skills, and time management skills.

• Proficient in Microsoft Office tools as well as exhibit an ability to learn and utilize electronic health record (EHR) system effectively.

Physical Demands

These physical demands are representative of the physical requirements necessary for an employee to successfully perform the essential functions of the Medical Assistant job. Reasonable accommodation can be made to enable people with disabilities to perform the described essential functions of this position. 

While performing the responsibilities of the Medical Technician job, the employee is required to talk and hear. The employee is often required to sit and use their hands and fingers, to handle or feel and to manipulate keys on a keyboard. The employee is often required to stand, walk, reach with arms and hands, and may kneel or crouch. Vision abilities required by this job include close vision.

Working Conditions

Working conditions are normal for an office environment. The noise level in the work environment is usually quiet to moderate. Work may require occasional weekend and/or evening work.

Requirements/Qualifications

• High school diploma or GED required

• Medical Assistant certification required