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Billing Specialist (Customer Service/Dispatch)
$33k-41k (estimate)
Full Time 7 Months Ago
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RCM Technology Group is Hiring a Billing Specialist (Customer Service/Dispatch) Near Chicago, IL

We are seeking a Billing Specialist/Customer Service Representative to join our team! You will be responsible for supporting day-to-day activities of the field service technicians as well as providing quality service and solutions to our clients.
Responsibilities include:
  • Schedule and coordinate service calls to available Field Service Technicians and/or route calls to the appropriate personnel
  • Maintain on-going communications with current clients in an appropriate and timely manner
  • Maintain data integrity in our E-Automate service system by completing work within the proper time-frame
  • Follow-up with the customer on service calls when complete by providing prompt guidance
  • Responsible for communication on all open and pending service calls to customer
  • Process defective parts repair claims when necessary
  • Responsible for supplies replenishment orders for our print management contracts
  • Verify and maintain customer contact and database information
  • Responsible for handling light shipping of parts and supplies utilizing the UPS system
  • Experience with E-Automate, OMD, Goldmine and Microsoft Office software is a plus
Qualifications:
  • Ability to work independently and effectively within a team-oriented environment.
  • Excellent communication skills (verbal and written), email and on the phone.
  • Must possess a great attitude, have excellent organizational skills and time/task management skills to prioritize & make decisions
  • Must confidently provide work direction to field personnel and improve performance outcomes
  • Two years related experience and/or training in customer service, dispatching or equivalent combination of education and experience

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Job Summary

JOB TYPE

Full Time

SALARY

$33k-41k (estimate)

POST DATE

10/13/2023

EXPIRATION DATE

05/09/2024

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RCM Technology Group
Full Time
$37k-47k (estimate)
5 Months Ago
RCM Technology Group
Full Time
$38k-49k (estimate)
5 Months Ago
RCM Technology Group
Full Time
$36k-46k (estimate)
6 Months Ago

The job skills required for Billing Specialist (Customer Service/Dispatch) include Billing, Customer Service, Microsoft Office, Communication Skills, Organizational Skills, etc. Having related job skills and expertise will give you an advantage when applying to be a Billing Specialist (Customer Service/Dispatch). That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Billing Specialist (Customer Service/Dispatch). Select any job title you are interested in and start to search job requirements.

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The following is the career advancement route for Billing Specialist (Customer Service/Dispatch) positions, which can be used as a reference in future career path planning. As a Billing Specialist (Customer Service/Dispatch), it can be promoted into senior positions as a Billing Manager that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Billing Specialist (Customer Service/Dispatch). You can explore the career advancement for a Billing Specialist (Customer Service/Dispatch) below and select your interested title to get hiring information.

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If you are interested in becoming a Billing Specialist, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Billing Specialist for your reference.

Step 1: Understand the job description and responsibilities of an Accountant.

Quotes from people on Billing Specialist job description and responsibilities

Billing specialists prepare comprehensive and precise reports.

12/23/2021: Lansing, MI

Review documents like purchase orders, sales tickets, charge slips, or hospital records to compute fees or charges due.

12/11/2021: Albuquerque, NM

billing specialists, which are also known as billing clerks, handle the payments and processing for doctors and patients.

12/13/2021: Benton Harbor, MI

Prepares, generates and mails, via computer database, patient and third party payers’ billing statements.

01/19/2022: Alexandria, LA

A billing specialist will need to learn quickly and pick up whatever new skills are necessary.

12/15/2021: San Jose, CA

Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.

Career tips from people on Billing Specialist jobs

Find relevant Billing Specialist jobs, and apply.

02/17/2022: Albany, GA

Communicate as efficiently as possible.

01/04/2022: Temple, TX

Make checklists and to-do lists.

01/17/2022: Kennewick, WA

Teach calendar and time management skills.

12/09/2021: Chattanooga, TN

Look for Training and Learning Opportunities.

01/19/2022: Charlotte, NC

Step 3: View the best colleges and universities for Billing Specialist.

Florida Southern College
Colby College
Dartmouth College
University of Notre Dame
Western Washington University
Canisius College
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