Share your RVCC experience peer-to-peer! Prospective students and families love to hear from current students and learn about their experiences. Our expectation for this position is to provide excellent customer service to our guests (prospective students & their families, current students, RVCC colleagues, external colleagues, etc.).

We would like someone to be available for at least 10 hours per week, but we are flexible and we can make adjustments to fit your class schedule. There is a requirement to be committed to the position for one academic year (fall and spring semester). In addition, we would like you to participate in the open houses.

Essential Duties:

Maintaining front office area - Following opening and closing procedures.

Confidentiality - Following FERPA and GDPR guidelines.

Communication via: in-person, campus tour leader, email and utilizing Microsoft Teams-with RVCC staff (includes pulling voicemail messages).

Preparing weekly mailers for prospective students and their families (Applied, Not Registered; Applied, With Registration; and Families).

Mail - Open mail

• Transcripts - check for seal (raised or flat), Official/Unofficial, (Place Stickers) (highlighting- Student Name, DOB, Graduation Date, NJ State ID, Weighted GPA, Class Rank, Languages taken) SAT/ACT, PARCC/NJSLA, AP Scores. Immunizations - make copy for Immunization File).

Event Support

• Campus Tour Guide - in-person.
• Student speaker panel (virtual and in-person).
• Greet guests and provide information on how to get to RVCC departments and employees.
• Event set-up and breakdown.

Data entry in Microsoft Excel.

Filing (Transcripts, Immunizations, etc.).

Print our Photo ID's using the Photo ID System.

Student needs to be federal work-study eligible. Please check with the Financial Aid office to determine eligibility.

Minimum Qualifications:

Full-time or Part-time RVCC student and Eligible for Federal Work Study.

Strong customer service skills. Comfortable speaking with prospective students and their families.

Ability to work independently and to know when to ask for assistance.

Willingness to be flexible in work assignments as they will change at different points in the year.

Bilingual preferred.

ELIGIBILITY: You must have completed the FAFSA, have financial need and submit all financial aid required documents. Please verify eligibility with Financial Aid at finaid@raritanval.edu

Dress - business casual and RVCC gear for events (will be provided).